Kari Andrews
Ladoga
Summary
Customer service expert with 20 years management experience. Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
25
25
years of professional experience
1
1
Certification
Work History
General Manager
Buffalo Wild Wings
05.2012 - Current
- Positions held include: General Manager, Assistant General Manager, FOH Manager, Bar Manager, HOH Manager, Training Manager, Marketing Manager, server, bartender
Server/Bartender
Stookey’s Family Restaurant
03.2012 - 05.2012
Pick/Stow
Amazon Fulfillment Center
11.2011 - 03.2012
- (temporary)
General Laborer
Self Employed
08.2010 - 11.2011
- In this period of time I was laid off from I.A.C. with rights to recall. Between multiple layoffs I supplemented my income doing odd jobs drawing on my previous experience as a business owner in the construction field.
Machine Operator
International Automotive Components
03.2006 - 08.2010
- Made interior car parts per plastic injection molding. Material handler and Relief Operator
Fine Dining Supervisor
Walden Inn & Conference Center
11.2000 - 03.2006
- Company Overview: The Walden Inn is a hotel with 2 restaurants, a coffee shop, and multiple banquet facilities in Greencastle, Indiana affiliated with Depauw University.
- Positions held include: Server, bartender, host, barista, Banquet Supervisor, Fine Dining Supervisor, Night Auditor
- The Walden Inn is a hotel with 2 restaurants, a coffee shop, and multiple banquet facilities in Greencastle, Indiana affiliated with Depauw University.
Education
General Diploma -
Plainfield HS
Plainfield01.1997
Certificate of Completion - Culinary Arts
Ben Davis Vocational
Indianapolis, IN01.1997
Skills
- Cash handling and reconciliation
- Loss prevention
- Customer service
- Sales
- Troubleshooting
- Inventory management
- Billing
- Contracting
- Fundraising
- Liquor service
- Personnel management
- Team building
- Scheduling
- Training
- Marketing
- Advertising
- Property maintenance
- Staff training and development
- Banquet planning
- Menu planning
- Construction trades
- Budget management
- Customer relationship management
- Inventory control
- Team leadership
- Effective communication
- Conflict resolution
- Decision making
- Negotiation skills
- Policy/program development
- Employee scheduling
- Problem resolution
- Staff development
- Community outreach
- Interpersonal skills
- Exceptional interpersonal communication
- Vendor relationships
Certification
Serve Safe Certified 2025
Liquor License 2027
Timeline
General Manager
Buffalo Wild Wings
05.2012 - Current
Server/Bartender
Stookey’s Family Restaurant
03.2012 - 05.2012
Pick/Stow
Amazon Fulfillment Center
11.2011 - 03.2012
General Laborer
Self Employed
08.2010 - 11.2011
Machine Operator
International Automotive Components
03.2006 - 08.2010
Fine Dining Supervisor
Walden Inn & Conference Center
11.2000 - 03.2006
General Diploma -
Plainfield HS
Certificate of Completion - Culinary Arts
Ben Davis Vocational
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