Dedicated and dependable professional with experience in education, human resources, recruiting, customer service, data entry, quality control, and administrative support. Bilingual in English and Spanish with strong communication, organizational, and problem-solving skills. Passionate about helping others, building positive relationships, and contributing to a team-oriented environment.
Overview
11
11
years of professional experience
Work History
Paraprofessional
The Excel Center West
Indianapolis
04.2024 - Current
Supported teachers in classroom activities and individual student needs.
Assisted in developing lesson plans and instructional materials for diverse learners.
Facilitated small group sessions to reinforce learning concepts and skills.
Offered students personalized educational, behavioral, and emotional support.
Recruiter
Summit staffing
Indianapolis
01.2024 - 10.2024
Utilized applicant tracking systems to manage candidate information efficiently.
Coordinated interviews between candidates and hiring teams effectively.
Assisted in creating job descriptions and advertisements for open positions.
Participated in career fairs to attract potential candidates for various roles.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Quality Control Inspector
Sedgwick Claims
Indianapolis
02.2022 - 07.2023
Conducted inspections on incoming and outgoing claims documentation.
Assisted in training new inspectors on quality control procedures and tools.
Communicated effectively with departments to ensure quality expectations were met.
Analyzed data from process control systems to identify trends in product quality.
Marked materials with grade or acceptance status.
Returns Processor /Computer Data Entry Operator
Fedex Target supply Chain
Indianapolis
04.2019 - 08.2021
Processed incoming returns efficiently using FedEx logistics software.
Inspected returned items for quality and ensured proper documentation.
Coordinated with shipping teams to schedule outbound return shipments.
Managed inventory levels of returned merchandise within warehouse systems.
Trained new staff on return processing procedures and safety protocols.
Checked packaging to verify good quality, no damage and acceptable appearance.
Inspected returned items to identify damage or defects, documenting information in database.
Human Resources Assistant
Conagra Foods / MS-IL Staffing
Indianapolis
11.2015 - 01.2019
Coordinated recruitment efforts for diverse positions across multiple departments.
Posted job announcements and pre-screened applicants to candidates for available positions.
Conducted employment verification and background investigation to facilitate hiring process.
Assisted in onboarding new employees and ensuring compliance with company policies.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Maintained employee records and updated HR databases for accurate information management.
Updated employee database with changes in job title, salary information or contact details.
Handled employee inquiries regarding benefits, policies, and workplace procedures.
Supported payroll processing by verifying timecards and resolving discrepancies.
Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.