Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karishma Mehta

Coordinator
Greater Noida

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level coordinator position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Coordinator

Accenture
10.2022 - Current
  • 1.Designed and prepared technical reports, studies and related documentation.
  • 2.Supported enterprise and business goals by introducing new product and service offerings.
  • 3.Educating customers about end product, usage, benefits, pre and post sales.
  • 4.Supported Teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
  • 5.Worked for Business Accounts in Fulfillment ( Ordering and Onboarding).
  • 6.Placed Purchase orders, Equipment's Orders and New Service line of orders for Business Bulk Accounts.
  • 7.Worked on Excel to prepare Report for Business Accounts.
  • 8.Analyzed Data base for Business Accounts.

Senior Process Executive

Cognizant Technologies Solutions
12.2019 - 03.2021
  • Enhanced process efficiency by streamlining workflows and implementing automation strategies.
  • Trained junior team members in technical skills and industry best practices, fostering culture of learning and growth.
  • Maintained positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.
  • Created Business listings on GOOGLE MAPS for Businesses.
  • Provided support for business listing escalations.
  • Helping and managing business queries.
  • Provided important information on how to grow business on digital platforms.

Personal Banker Officer

Barclays Global Service Centre
03.2018 - 08.2019
  • Streamlined account opening processes for increased efficiency and reduced wait times for clients.
  • Maintained compliance in all transactions, adhering to bank policies and regulatory requirements.
  • Collaborated with team members to achieve branch targets while maintaining high levels of customer service.
  • Provided exceptional problem-solving skills when faced with challenging account inquiries from both internal partners and external customers.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Provided Digital support to Barclays customers.
  • Also educated customers about different tools of Barclays and how to use them safely.
  • Provided Floor support in the absence of Team Leaders.

Education

Bachelor of Arts - English Honours

DELHI UNIVERSITY
New Delhi, India
07.2015 - 08.2019

No Degree -

Govt Girls Senior Secondary School
New Delhi, India
04.2014 - 03.2015

Skills

Operations Management

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Interests

PAINTING, SWIMMING, READING,GYMING,SPORTS

Timeline

Coordinator

Accenture
10.2022 - Current

Senior Process Executive

Cognizant Technologies Solutions
12.2019 - 03.2021

Personal Banker Officer

Barclays Global Service Centre
03.2018 - 08.2019

Bachelor of Arts - English Honours

DELHI UNIVERSITY
07.2015 - 08.2019

No Degree -

Govt Girls Senior Secondary School
04.2014 - 03.2015
Karishma MehtaCoordinator