Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
TOOLS & TECHNOLOGIES
Timeline
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Karishma Pandey

Karishma Pandey

Bengaluru

Summary

Experienced Sales Development Representative with 9 years in SaaS and Cloud environments, specializing in pipeline development for mid- to large-size enterprises. Consistently surpasses sales goals and leads enterprise-level digital transformation projects. Proficient in securing high-value contracts and working with diverse teams to create tailored offerings. Dedicated to fostering customer success and optimizing processes for better outcomes.

Overview

10
10
years of professional experience

Work History

Enterprise Sales Development Representative

Elastic
Bengaluru
07.2022 - Current
  • Identified and qualified new business opportunities through inbound and outbound channels, including calls, emails, and social media.
  • Developed and executed multi-channel outreach strategies using AI-powered sales automation tools, increasing lead generation by 40%.
  • Conducted thorough research on target accounts and industries to understand market trends, customer needs, and the competitive landscape.
  • Maintained and updated a robust pipeline within Salesforce, ensuring accurate and timely data entry and status updates.
  • Partnered with Account Executives and Solution Engineers to deliver tailored proposals for complex, multi-stakeholder deals.
  • Established rapport with prospects through cold calling techniques or email campaigns.
  • Trained new employees on company policies related to sales development processes.
  • Expanded Elastic’s footprint by winning flagship accounts in highly competitive markets across India and APJ regions.

Sales Development Representative

Automation Anywhere
Bengaluru
06.2019 - 07.2022
  • Drove sales processes across India, Middle East, and ROW region.
  • Participated in marketing events, generating leads through effective networking.
  • Qualified leads from diverse sources including events, webinars, and website interactions.
  • Established relationships with C-Suite executives to align on automation priorities.
  • Cultivated customer relationships while providing product introductions.
  • Collaborated weekly with sales teams to develop targeted outreach strategies.
  • Utilized Salesforce, Outlook, and Sales Navigator for strategic prospect targeting.

Digital Demand Executive

SAP
Bengaluru
01.2016 - 03.2019
  • Generated and qualified leads for enterprise accounts in cloud, analytics, and supply chain SaaS sectors.
  • Applied BANT criteria to identify high-potential opportunities through data-driven research.
  • Achieved Top Sales Representative Award for highest number of qualified leads and meetings set.
  • Trained new team members on solution knowledge and effective prospecting techniques.

Education

MBA - Marketing

University Of Mysore
Bengaluru
07-2015

Bachelor of Science - Mathematics

Devi Ahilya Vishwa Vidyalaya (DAVV)
Indore
01-2012

Skills

  • Sales pipeline management
  • AI-driven sales tools
  • Cloud computing and SaaS
  • Lead generation and outreach
  • Market analysis and research
  • CRM expertise (Salesforce, HubSpot, SAP)
  • Consultative selling strategies
  • Account planning and teamwork
  • Multi-channel outreach
  • Customer communication skills
  • Data-driven decision making

Accomplishments

  • Consistently Delivered High-Value Pipeline: Played a pivotal role in closing over $6M in closed-won deals with leading enterprises across banking, telecom, media, and technology sectors.
  • Expanded Market Penetration: Instrumental in winning flagship accounts in highly competitive markets, supporting the expansion of Elastic’s footprint in India and APJ regions.
  • AI-Driven Prospecting: Leveraged AI-powered tools to prioritize and nurture high-potential leads, directly contributing to a 40% increase in qualified pipeline and improved win rates.
  • Top Sales Representative Award at SAP: Recognized for achieving the highest number of qualified leads and meetings set within the fiscal year.
  • Named Top Performer in APJ: Achieved the highest number of opportunities generated through outbound efforts across the APJ region.

Languages

Hindi
First Language
English
Proficient (C2)
C2

TOOLS & TECHNOLOGIES

  • Salesforce CRM, SAP Hybris CRM, HubSpot
  • Sales Navigator, ZoomInfo, Lusha
  • Outreach, Groove, MS Suite & Outlook
  • AI-Powered Sales Automation Tools

Timeline

Enterprise Sales Development Representative

Elastic
07.2022 - Current

Sales Development Representative

Automation Anywhere
06.2019 - 07.2022

Digital Demand Executive

SAP
01.2016 - 03.2019

MBA - Marketing

University Of Mysore

Bachelor of Science - Mathematics

Devi Ahilya Vishwa Vidyalaya (DAVV)

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Karishma Pandey