Karishma Sharma
Delhi,National Capital Territory of Delhi
Summary
Results-oriented professional with 8 plus years of work experience and a proven knowledge of campaign management, client relationship management and competitive analysis. Aiming to leverage my abilities to successfully contribute to your company.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Marketing Manager
Mahindra Group- Club Mahindra
Dubai , United Arab Emirates
2018.08 - 2023.07
- Responsible for generating corporate tie ups that promote Club Mahindra as a brand
- Responsible for supervising the social media campaigns of Club Mahindra (for UAE based clientele)
- Launched new products and expanded into new markets with exceptional project planning.
- Developed cohesive marketing strategies, identifying macro trends, opportunities and challenges to deliver successful campaigns.
- Overlooks the branding activities of Club Mahindra across UAE
- Reviewed operational records and reports to project sales and determine profitability
- Considered statistics and expenditures to assess marketing potential of new and existing marketing campaigns
- Represented company at trade association meetings to promote tie up with Club Mahindra.
Marketing And Operations Manager
Blue Gyms
Ghaziabad
2014.10 - 2018.07
- Met deadlines while maintaining high-quality deliverables
- Designed marketing collaterals for the Club and analyzed the marketing campaigns
- Conducted staff meetings to relay general information or to address specific topics
- Adhered to quality and service standards to support operational goals
- Provided product information and resolved concerns to assist customers
- Managed marketing budgets with data and results-driven decision making.
- Developed departmental objectives, budgets, policies, procedures and strategies
- Experienced with social media and communications platforms.
Guest Service Officer
Hyatt Regency Dubai
Dubai
2012.06 - 2014.08
- Generated an active number of upsells concerning the rooms and suites of the hotel
- Updated finance and payroll records with strong accounting knowledge.
- Monitored the loyalty memberships enrollments ( Hyatt Gold Passport).
- Maximised hotel revenue, utilising Opera PMS to control daily room inventory.
Education
Master Of Business Administration (M.B.A.) -
Institute of Management Technology
Dubai, United Arab Emirates 2016.06 - 2018.06
Exchange Student - Marketing
IESEG School of Management
Lille, France 2017.08 - 2017.12
Bachelor Of Science (B.SC) - Hospitality Management
Hotel and Tourism Management Institute Switzerland
Luzern, Switzerland 2008.08 - 2012.07
Skills
- Market positioning
- Product forecasts
- Digital marketing
- Social media marketing
- Direct marketing campaigns
- ROI analysis
- Partnership marketing
- Marketing campaign management
Certification
- Winner of best Marketing performer for 10 months ( at Club Mahindra, Dubai)
- Winner of HYSTAR certificate ( in Hyatt Hotel, Dubai) for an outstanding performance during an emergency hotel operation.
Languages
English
Proficient (C2)
French
Elementary (A2)
German
Elementary (A2)
Timeline
Marketing Manager
Mahindra Group- Club Mahindra
2018.08 - 2023.07
Exchange Student - Marketing
IESEG School of Management
2017.08 - 2017.12
Master Of Business Administration (M.B.A.) -
Institute of Management Technology
2016.06 - 2018.06
Marketing And Operations Manager
Blue Gyms
2014.10 - 2018.07
Guest Service Officer
Hyatt Regency Dubai
2012.06 - 2014.08
Bachelor Of Science (B.SC) - Hospitality Management
Hotel and Tourism Management Institute Switzerland
2008.08 - 2012.07
- Winner of best Marketing performer for 10 months ( at Club Mahindra, Dubai)
- Winner of HYSTAR certificate ( in Hyatt Hotel, Dubai) for an outstanding performance during an emergency hotel operation.
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