Karishma Suryan
Senior Analyst
Summary
Rrecognized for exceptional quality and productivity, expertly managing multiple tasks while seeking opportunities for professional development. Aiming to contribute as a Team Leader in a dynamic organization that prioritizes professional development and achievement.
Overview
11
11
years of professional experience
Work History
Senior Analyst
ADP, INDIA PRIVATE LIMITED.
Hyderabad
09.2019 - Current
ADP Experience
- Handling incoming, outgoing, and escalation calls to support the team.
- Preparing daily workloads for teammates, coordinating the daily allocation of work, and resolving any queries that arise and providing accurate information on individual performance.
- Collaborated with cross-functional teams to enhance workflow efficiency.
WELLS FARGO INDIA SOLUTIONS PVT LTD.
06.2015 - 06.2019
- Qualified with 3+ years, of experience in Anti Money Laundering which Know Your Customer (KYC) processes.
- Highly capable of evaluating, investigating and resolving process/subject matter issues and concerns.
- Willing to work a flexible schedule to accommodate business needs.
Education
MBA - Finance
Saanvi PG College for Women
B.com - Generals
Badruka College of Commerce and Arts
Inter -
Sujatha College for Women
SSC -
St Ann’s Girls High School
Skills
- Received Wells Fargo Championship Award and also awarded with 'Achieving Excellence Award – (AE 1)' in 2016 for completing One Idea Project for maintaining consistency in Quality
- User administration
- Know your customer
- Customer onboarding
- Team management
- Process documentation
- Investigative analysis
- Quality assurance
- Training facilitation
- Received top performer awards in ADP for being one of the best team member in continuous improvement
- Cross-trained in various lines of businesses for the KYC on-boarding process
- Provided training for new hires at Wells Fargo and ADP
- Involved in preparing the procedure documents for different processes
- Acted as a point of contact for team members on process related queries
- Time management
- Problem solving
- Collaboration skills
- Adaptability
- Leadership
- Verbal communication
Languages
- Hindi
- Marathi
- Telugu
- English
Hobbies and Interests
- Photography
- Travelling
Professional Attributes
- Ability to take responsibility, manage and delegate tasks to others.
- Ability to work under pressure and dedication to work.
- Self-motivated, keen and quick learner with an ability to imbibe new things with ease.
- Good at organizing events.
- Good Team Player.
Accomplishments
Wells Fargo Championship Award for 3rd quarter 2018
Timeline
Senior Analyst
ADP, INDIA PRIVATE LIMITED.
09.2019 - Current
WELLS FARGO INDIA SOLUTIONS PVT LTD.
06.2015 - 06.2019
MBA - Finance
Saanvi PG College for Women
B.com - Generals
Badruka College of Commerce and Arts
Inter -
Sujatha College for Women
SSC -
St Ann’s Girls High School