Summary
Overview
Work History
Education
Skills
Languages
Landmark
Personal Information
Additional Qualifications
Timeline
Generic
Karl Dias

Karl Dias

Mapusa

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

The Blue Kite
11.2024 - 04.2025
  • Acquisitions, Onboarding, Listing
  • Engaging with Vianaar and non-Vianaar leads sourced and distributed by Vianaar and Marketing.
  • Collaborating with CRM/CEM to understand and address Vianaar homeowner requirements and queries effectively.
  • Organizing meetings and scheduling property visits.
  • Partnering and coordinating with vendors (furniture, linen, etc.) to source the right furnishings for homeowner units.
  • Partnering with and coordinating photographers for effective online representation.
  • Conducting and organizing inventory assessments of properties.
  • Preparing and submitting purchase recommendations to homeowners.
  • Conveying revenue payout structures (revenue share or fixed rentals) based on individual cases.
  • Writing and managing content for property listings across OTAs and the TBK website.
  • Managing the listing of properties and units on OTAs and the TBK PMS.
  • Liaising with onsite staff (Guest Relationship Managers - GRMs, Guest Relations Executives - GREs) to ensure homeowner needs are addressed.
  • Managing property deactivation and conducting closure calls upon the termination of rental agreements.
  • Collaborating with legal and CRM teams to ensure units are rental-ready.

Maritec Pte. Ltd
12.2022 - 09.2024
  • Company Overview: Ship Fuel & Water Testing Services
  • Preparing sales quotations and sales orders via MS Office and SAP.
  • Coordinating with vendors for the fabrication of requested products.
  • Preparing client contracts and creating customer information files for company record.
  • Invoicing via SAP.
  • Coordinating with logistical companies for the dispatch of fuel and water samples between clients/vessels/agents and the lab.
  • Preparing weekly and monthly sales reports.
  • Preparing fuel statistical reports via MS Office.
  • Coordinating the submission of reports between the lab and clients.
  • Updating client, vessel and service details in the company database. (ME-IMS)
  • Ship Fuel & Water Testing Services

Taj Resort and Convention Centre, Goa
12.2020 - 12.2022
  • Company Overview: Hospitality
  • Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times.
  • Providing comprehensive information about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services.
  • Ensure reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc.
  • Manage all aspects of reservation department in the absence of reservation manager.
  • Assists and prepare in groups pre-arrival process and also preparing group rooming lists.
  • Handle external systems like Online Travel Agents portals.
  • Understand and enforce hotel and company credit policies and ensure proper billing instructions, routing instructions and payment methods are applied to the reservations.
  • Coordination with Front Office and Accounts to ensure timely receipt of all payments.
  • Hospitality

COOJ Mental Health Foundation
03.2019 - 12.2020
  • Company Overview: Mental Health Services
  • Organizing administrative and logistical aspects of office activities and events, including workshops, meetings, and other events.
  • Updating policies and procedures as required.
  • Ensure that operational services and contracts are maintained and renewed accordingly (rent, utilities, internet etc).
  • Ensure timely payments for operational costs such as rent, service fees, utilities etc.
  • Maintain the organizations’ filing system for Admin documentation and ensure contracts (rent, utilities, and services) are updated on time.
  • Prepare reports and presentations with statistical data, as assigned.
  • Fund raising.
  • Mental Health Services

Acron Developers Pvt. Ltd
05.2017 - 07.2018
  • Company Overview: Real Estate
  • Present, promote and sell flats and villas.
  • Establish, develop and maintain positive business and customer relationships.
  • Reach out to customer leads through cold calling.
  • Coordinate sales effort with team members and other departments.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback.
  • Documentation work.
  • Real Estate

Hapag-Lloyd Global Services Pvt. Ltd
01.2015 - 02.2017
  • Company Overview: Shipping
  • Part of the Correction Process in Germany Documentation.
  • Maintaining Turnaround Time for corrections.
  • Coordinating with foreign head offices for any changes in the correction process and implementing the same in the Team with help of an awareness session, weekly review or via email.
  • Maintaining records for daily updating and then circulating the weekly data in the team.
  • Constantly working on how to minimize the errors in the process.
  • Preparing and releasing Bill of Lading as per the Shipping instruction received via EDI or Manual shipping instructions from customers.
  • Handling all type of shipments like Part-Load, Split, Transport split, Master-Derived shipments, LCL & FCL shipments, specialized in Haz and CRR shipments.
  • Dealing directly with customers regarding Bills of Lading discrepancies i.e. container information missing, Mismatch of routing, cargo description missing, seal-no missing etc.
  • Handling changes and/or corrections to bills of lading that are required based on customer requirement.
  • Monitoring work flow to assure that documents are completed and released within the specified time frames and to ensure smooth delivery of cargo with high priority to AMS/ACI vessels.
  • Part of DSD team (Documentation Support Desk) and responsible for Auditing the bills, and solving queries on the floor.
  • Involved in Business Continuity Management, where I also processed bills for other countries.
  • Training to New-joiners on Export-Import Cycle, System training, and also ensure to complete the training within the specified timeframe, mentoring the new-joiners, auditing their bills and giving feedback on it.
  • Part of Quality Assurance Team ensure processes are error free and providing feedback.
  • Shipping

Education

B.COM -

St. Xavier's College
Mapusa, Goa
01.2011

H.S.C - undefined

St. Xavier's HSS
Mapusa, Goa
01.2008

S.S.C - undefined

St. Brittos HS
01.2006

Skills

  • Effective Communication Skills
  • Client Relations
  • Documentation
  • Multitasking
  • Computer Ms applications
  • SAP Application
  • Team Management
  • Sales Force
  • Social perceptiveness
  • Decision-making
  • Remote office availability
  • Conflict resolution
  • Teamwork and collaboration

Languages

English

Landmark

Near St. Xaviers College

Personal Information

Date of Birth: 10/10/90

Additional Qualifications

  • Diploma in Computer Applications
  • Real Estate Broker Certification from the Real Estate Management Institution (REMI)

Timeline

The Blue Kite
11.2024 - 04.2025

Maritec Pte. Ltd
12.2022 - 09.2024

Taj Resort and Convention Centre, Goa
12.2020 - 12.2022

COOJ Mental Health Foundation
03.2019 - 12.2020

Acron Developers Pvt. Ltd
05.2017 - 07.2018

Hapag-Lloyd Global Services Pvt. Ltd
01.2015 - 02.2017

H.S.C - undefined

St. Xavier's HSS

S.S.C - undefined

St. Brittos HS

B.COM -

St. Xavier's College

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Karl Dias