Karminder Singh
London
Summary
Detail-oriented logistics and dispatch professional with experience coordinating fleet operations, route planning, and real-time issue resolution. Proven ability to manage high-pressure situations, maintain accurate documentation, and communicate effectively with drivers and customers to ensure operational efficiency and service quality.
Overview
7
7
years of professional experience
Work History
Dispatcher
Hellcat Logistics Inc.
Toronto, ON
10.2023 - 10.2025
- Dispatched, routed, and tracked 20+ fleet vehicles to ensure on-time and efficient deliveries
- Monitored fleet movement and responded promptly to breakdowns, delays, and route disruptions
- Maintained accurate dispatch logs, maintenance records, and compliance documentation
- Communicated with drivers and customers to resolve operational issues and maintain service standards
- Performed effectively in high-pressure, time-sensitive environments
- Analyzed customer feedback and provided solutions to improve customer service.
Guest Service Leader
Pilot Flying J Travel Center
Whitecourt, AB
10.2022 - 03.2024
- Delivered high-quality customer service in a fast-paced environment
- Resolved customer concerns professionally and efficiently
- Supported daily operational tasks to maintain smooth workflow
- Maintained accurate service and transaction records
- Led team to enhance guest experience through effective communication and service excellence.
Retail Sales Supervisor
Kans General Store
Red Earth Creek, AB
10.2020 - 10.2022
- Supervised daily store operations including opening, closing, and staff coordination
- Managed employee scheduling and task assignments
- Handled cash management, deposits, and end-of-day financial reports
- Monitored inventory levels and coordinated restocking activities
- Maintained accurate sales and inventory documentation
- Resolved customer issues while ensuring service quality standards
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
Executive Vice President (Student Union)
University of Regina
Regina, SK
01.2019 - 04.2020
- Represented students in academic and administrative matters
- Coordinated external relations with campus organizations and partners
- Assisted with policy development and operational planning
- Supported event planning and student engagement initiatives
- Maintained official records and transition documentation
Education
Certificate - Freight Brokerage & Dispatch
MAZE Consultancy & Training
Mississauga, ON01.2023
Diploma - Computing Science & Business Administration
University of Regina
01.2020
Skills
- Dispatch & Logistics Coordination
- Fleet Tracking & Route Planning
- Data Entry & Documentation
- Customer & Driver Communication
- Time Management & Multitasking
- Inventory & Record Control
- Conflict Resolution
- Problem Solving
LANGUAGES
English (Fluent)
Hindi (Bilingual)
Punjabi (Bilingual)
Timeline
Dispatcher
Hellcat Logistics Inc.
10.2023 - 10.2025
Guest Service Leader
Pilot Flying J Travel Center
10.2022 - 03.2024
Retail Sales Supervisor
Kans General Store
10.2020 - 10.2022
Executive Vice President (Student Union)
University of Regina
01.2019 - 04.2020
Diploma - Computing Science & Business Administration
University of Regina
Certificate - Freight Brokerage & Dispatch
MAZE Consultancy & Training