Looking for an Opportunity to utilize my strengths and build my career that would intrinsically help me in achieving greater practical excellence in Hospitality. Flexible, results-oriented Manager offering focused leadership and Business operations knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
4
4
years of professional experience
Work History
Captain
Haveli Bar&Resataurent
Hyderabad, India
Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Boosted beverage sales with innovative cocktail creations and seasonal menu updates.
Developed strong vendor relationships to negotiate favorable pricing on premium liquors and supplies.
Assisted in menu development, incorporating signature drinks that showcased the establishment''s unique offerings.
Conducted weekly meetings with staff members to discuss performance goals, address any challenges faced during shifts.
Closed out cash register and prepared cashier report at close of business.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Executive Manager
Club8 Pub
Enhanced operations and implemented technological innovations in collaboration with senior leadership.
Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
Brought in new business connections and revenue generation opportunities by improving networking strategies.
Developed long-term business plans for sustained company growth, leading to an increase in market share and profitability.
Increased revenue and supported sales activities while building and maintaining consistent relationships and management practices with employees.
Manager
Minerva coffee shop
Oversaw daily coffee shop operations according to company policies.
Delivered exceptional levels of customer service by expertly training and managing staff.
Taught staff how to avoid conflicts by anticipating customer needs.
Maintained up-to-date knowledge of industry trends, competitor activity, and coffee-related news to stay ahead of the curve.
Created a welcoming atmosphere by designing an inviting and comfortable seating area.
Oversaw successful catering events that expanded brand recognition within the local community.
Restaurant General Manager
Raja Rani Ruchulu Restaurant
Hyderabad, India
05.2020 - Current
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
Correctly calculated inventory and ordered appropriate supplies.
Set clear expectations and created positive working environment for employees.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Enhanced customer satisfaction through consistent delivery of high-quality food and service.
Purchased adequate quantities of food, beverages, equipment, and supplies.
Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Maintained facility and grounds to present positive image.
Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Education
No Degree - MPC
Kotabommali JR College
Srikakulam, India
Bachelor of Arts - MCA
Narsannapeta Degree College
Srikakulam, India
Skills
Honest and Hard Working
Willing to learn new things
Adaptive to any environment quickly
Leadership Qualities
Crew Resource Management
Public speaking abilities
Bar Equipment Maintenance
Menu development
Operations Management
Inventory Management
Food Safety
Cost Control
Personal Information
Father's Name: K.CHANDRAYYA
Date of Birth: 11-Nov-1981
Nationality: Indian
Marital Status: Married
Religion: Hindu
Linguistic Abilities
Telugu
Hindi
English
Hobbies and Interests
Playing Cricket
Watching Movies
Disclaimer
I hereby informed that above info is true in all Respect.