KARTAR SINGH
SALES & OPERATION
JODHPUR,RJ
Summary
Dynamic professional with extensive experience in branch management and sales operations. Known for excellent communication and problem-solving skills, successfully leading teams to streamline processes and enhance customer experience. Committed to driving organizational success through effective mentoring and operational excellence.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Branch Manager
V TRANS INDIA LIMITED
07.2021 - Current
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed and implemented strategies to enhance customer satisfaction and retention.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Mentored staff, providing training to improve team efficiency and service quality.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Analyzed market trends to identify growth opportunities within local markets.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Coordinated logistics and supply chain activities to optimize branch performance.
- Implemented process improvements that reduced operational costs and increased productivity.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Team Leader, Sales Operations
RIVIGO SERVICES PVT LTD
09.2017 - 03.2020
- Led cross-functional teams to enhance sales processes and operational efficiencies.
- Developed and implemented training programs for new sales operation staff.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Streamlined reporting processes using CRM tools to improve accuracy and timeliness.
- Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
- Enhanced customer satisfaction through proactive problem-solving and consistent follow-up.
Loading Supervisor
VARUNA INTEGRATED LOGISTICS PVT LTD
11.2016 - 09.2017
- Oversaw loading operations, ensuring compliance with safety protocols and company standards.
- Implemented process improvements that reduced loading times and increased operational accuracy.
- Coordinated daily schedules for loading staff, optimizing workflow efficiency and resource allocation.
- Trained new employees on loading procedures and safety practices to enhance team performance.
Operations Assistant
TCI FREIGHT LTD
06.2012 - 10.2016
- Managed inventory levels using logistics software to ensure timely order fulfillment.
- Assisted in scheduling and tracking shipments, improving delivery timelines consistently.
- Implemented process improvements that reduced operational delays and streamlined communication channels.
- Coordinated daily operational tasks to optimize workflow efficiency and enhance productivity.
- Developed and maintained comprehensive filing systems for operational documentation and compliance records.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Education
Certificate In Operations Management - Operations Management
Learn Tube
Bengaluru, India 04.2001 -
Certificate In SIX Sigma - Commitment To Quality And Efficiency
Learn Tube
Bengaluru, India 04.2001 -
12th - Arts Education
Board of Secondary Education, Ajmer (Raj.)
Ajmer, India 04.2001 -
10th -
Board of Secondary Education, Ajmer (Raj.)
Ajmer, India 04.2001 -
Skills
Financial management
Operational efficiency
Customer engagement
Customer service
Change management
Leadership accountability
Problem-solving
Time management
Organizational skills
Computer skills
Teamwork and collaboration
Excellent communication
Timeline
Branch Manager
V TRANS INDIA LIMITED
07.2021 - Current
Team Leader, Sales Operations
RIVIGO SERVICES PVT LTD
09.2017 - 03.2020
Loading Supervisor
VARUNA INTEGRATED LOGISTICS PVT LTD
11.2016 - 09.2017
Operations Assistant
TCI FREIGHT LTD
06.2012 - 10.2016
Certificate In Operations Management - Operations Management
Learn Tube
04.2001 -
Certificate In SIX Sigma - Commitment To Quality And Efficiency
Learn Tube
04.2001 -
12th - Arts Education
Board of Secondary Education, Ajmer (Raj.)
04.2001 -
10th -
Board of Secondary Education, Ajmer (Raj.)
04.2001 -