Kartavya Kartavya
Ottawa,Ontario
Summary
Driven professional with a proven track record at LPS Bossard Ltd., excelling in customer engagement and payment processing. Leveraged expertise in MS Office and problem-solving to enhance store operations and achieve sales targets. Demonstrated exceptional teamwork, collaboration, and a customer-first approach, significantly improving customer satisfaction and loyalty.
My past experience at Elanta Mart as a retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Cashier Assistant
LPS Bossard Ltd.
2023.05 - 2024.03
- Met customer needs through polite, friendly and attentive service.
- Maintained clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Retail Sales Associate
Elanta Mart
2022.09 - 2023.03
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Diploma - Hotel Management
Technological Excellence
Mohali, India07.2022
Skills
- Customer Service
- Payment processing
- MS Office
- Data Entry
- Problem-Solving
- Merchandising
- Inventory management
- Upselling
- Teamwork and Collaboration
- Patience and Empathy
- Cash handling expertise
- WHIMS
- Payment processing
- Store operations
- Visual merchandising
- Customer engagement
- Sales targets
- Attention to detail
- Accuracy
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Intermediate (B1)
Availability
MONDAY - 5 AM- 5PM
TUESDAY- 4 PM- Late Night
WEDNESDAY- 5 PM- Late Night
THURSDAY- 4 PM- Late Night
FRIDAY- FULL DAY
SATURDAY- 5 PM- Late Night
SUNDAY- FULL DAY
Timeline
Cashier Assistant
LPS Bossard Ltd.
2023.05 - 2024.03
Retail Sales Associate
Elanta Mart
2022.09 - 2023.03
Diploma - Hotel Management
Technological Excellence
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