Karteek Nagavolu

• Experienced in Branching, Merging & Managing the version using SCM tool like GitHub
• Creation or Enhancing CI/CD pipeline for code deployments using Bamboo
• Hands on experience in AWS cloud services like EC2, VPC, S3, Route53, Lambda, Cloud Watch, IAM, infra creation
• Worked on Identity and access management roles, Creation Users, Roles, Polices and Groups
• Experienced in project management tools
• Reduced application downtime with proactive identification and resolution of potential issues through comprehensive performance testing and monitoring.
• build/configuration of new server
• Discussed issues with team members to provide resolution and apply best practices.
• Documented technical workflows and knowledge to educate newly hired employees.
• Worked in implementing the Devops in source code management, Build automation, Continuous integration and continuous deployment and environment management.
• Achieved the end to end automation from development to production by defining the different processes, tools and scripts.
• Setup/Managing VPC, Subnets; make connection between different zones; blocking suspicious ip/subnet via ACL.
• Creating snapshots, AMIs, Elastic IPs and managing EBS volumes.
• Focused on automation and integration.
• Designed CI/CD processes in the context of a Jenkins orchestration, including the usage of automated build, test/QA and deployment tools.
• Configure jobs and pipelines using Jenkins. Troubleshoot problems arising from Build failures and Test failures.
• Involved in Code migration activities from Subversion to GIT.
• Implementation of new build and deploy tools & Process to make smooth pipeline transition from Dev to Production.
• Specialized in automating tasks and process through scripts, implementing branching models, implementing.

• Automated daily backups of critical data using AWS S3, reducing the risk of data loss in case of system failures.
• Optimized cloud resource usage through continuous monitoring and cost analysis.
• Evaluated new AWS services as they were released, making recommendations for adoption where appropriate to maintain a cutting-edge technology stack.
• Responded promptly to user requests for permission changes, new storage and expansion questions.
• Coordinated disaster recovery efforts by developing comprehensive plans that outlined roles, responsibilities, and procedures during an event.
• Provided technical support to both internal colleagues and external clients regarding their use of AWS services, fostering positive relationships built on trust and expertise.
• Conducted deep-dive hands-on training sessions to transfer knowledge to customers considering or already using AWS.

• Actively worked on new tools in the project CMA portal, SALT orchestration and Bamboo agent manager
• Coordinated actively with the team related to the tools(Bamboo, Bit bucket, SonarQube, Nexus, Vera code) in the project.
• Adhere to the process in coordinating with Offshore and Onsite team members
• Verify Splunk logs based on the error provided by users. (Account lockouts and timeout)
• Restart Maven services(Prod and Non Prod) and create the remedy incidents and update to Seniors or FTE’s on time.
• Help team in joining the meeting with user and provide a fix in call.
• Clear disk space issues on Windows and Linux agents from agent or from CMA portal.
• Created a test plan in bamboo and doing R&D on the issues raised by users and working on different tasks.
• Attend the calls on time and provide an update and take the input on any queries.
• Provide KT to team on L2 and L3 tickets on technical issues
• Create documents on the required tasks in Confluence and share with team upon confirmation from FTE’s.

• Supporting applications and Databases of S3 Partners Data analytics as SME at offshore.
• Given Service transition sessions for Tier-2 team of 4 members on 6 applications.
• As a Project Support analyst, collaborated with partner engineering teams to deploy changes /new applications from Test to Production environments.
• Provided root-cause analysis of production incidents
• SQL scheduled jobs creation and maintenance
• DR Failover and Failback of Production application servers across data centers
• T-SQL implementation in alert configuration and change request developments
• Maintaining applications at maximum availability within agreed upon SLAs with the customers
• Publishing team level daily queue status report to Client on behalf of offshore team
• Published KB Creation/ updating tracker report which enhanced the knowledge base repository and in turn caused shift left to L2.
• Tracking Stay current reports on production server inventory and make sure all the servers are compliant to the policies.
• Installing security patch upgrades for production and pre-production environments on demand
• Monitoring database jobs and alerts of all production and per- production applications.
• OS installation: - Win XP, Win Server 2003, 2008, Win Vista,

Windows 7,8,10, Centos.

• MS outlook configuration, Outlook backup & restore and troubleshooting
• Basic Networking, Map drive, Data sharing
• Wireless Networking, Networking in Domain environment
• SQL Server Installation and Its backup and Restore
• Manage Domain environment for two sites through remote support (Team Viewer, VNC,Goto Assist,Citrix)
• Software troubleshooting update and patch installation
• Inventory management. Data Cards configuration and troubleshooting