To obtain a challenging level assignment and responsibility,with growth oriented organization that will enable me to use my strong organization skills, knowledge, educational background and conscientiousness towards work
Overview
7
7
years of professional experience
Work History
NDA(Non Designated Auditor)
Omega Healthcare Services Pvt Ltd,
Chennai
01.2024 - Current
Audits: Doing a regular audit based on the production volume with respect to sampling percentage to meet the daily target.
Audit Feedback: Provide the proper feedback as per the priority as follows : Verbal, E.Mail, Acknowledgement tool.
Report Generation: Preparing the daily/weekly quality reports such as ABCD report, Team SLA presentation, TLM & INI report, Sampling planner, Client audits, etc..
Client E.Mail: Responding the client emails and escalation emails on time manner and update in Escalation tracker,
Regulatory Updates: Stay informed about changes in healthcare regulations and billing practices to ensure the organization remains compliant.
Training and Support: Provide training and support to billing staff on quality standards, Client escalations and compliance issues.
Senior Process Executive AR
Omega Healthcare Services Pvt Ltd
Chennai
05.2021 - 12.2023
Data Analysis: Analyze accounts receivable data to identify trends, patterns, and issues affecting cash flow and collection performance.
Denial Analysis: Investigate and analyze claim denials and rejections, identifying root causes and implementing corrective actions to reduce future denials.
Process Improvement: Identify inefficiencies in the AR process and recommend improvements to enhance collections, reduce delays, and streamline operations.
Training: Provide training and support to AR staff on best practices, billing procedures, and system/software usage to enhance their effectiveness and accuracy based on the project.
Senior Process Executive AR
Global Healthcare billing partners Private Limited
Chennai
01.2018 - 03.2021
Denial Management: Review and address claim denials or rejections by gathering necessary documentation, correcting errors, and resubmitting claims as needed. Getting connect with payers via calls to get the claims resolved.
Claim Follow-Up: Contact insurance companies to follow up on unpaid or denied claims, ensuring timely resolution of outstanding balances.
Process Improvement: Identify opportunities to improve the accounts receivable process, enhance efficiency, and reduce the number of outstanding claims.
Compliance: Ensure that all collection activities comply with relevant regulations, such as HIPPA and adhere to the organizations policies and procedures.
Education
B.Tech - Mechanical Engineering
Kalasalingam University
Srivilliputhur
04-2017
High School Diploma -
St Britto Higher Secondary School
Madurai
04-2013
Skills
Problem-Solving Skills
Team management
Compliance Regulations
Technical Proficiency
Quality Assurance Techniques
Denial management
Revenue cycle management
Microsoft Office
EMail Client: Outlook Express, Live-mail, Web-mail,Ms-
OutlookO365
Typing skill: 30 WPM
Languages
English
Proficient
C2
Hindi
Upper Intermediate
B2
Tamil
Proficient
C2
Accomplishments
Successfully worked with service line team in the development of Al tool called ARIS to ensure that all the billing staff working properly with respect to the denials and SOP.
Successfully contribute in the development of "ECS Project"
Successfully contribute in the "Project Automation process" to reduce the manpower and cost.
Successfully contribute in the "RuBAT implementation" in terms of capturing documentation error's based on denial sop prior to manual audit.
Quality Control Analyst - AR at Omega Healthcare Management Services pvt. Ltd.Quality Control Analyst - AR at Omega Healthcare Management Services pvt. Ltd.