Karthick B
Accounts & Finance
CHENNAI
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Senior Executive, Accounts & Finance
Synergy Maritime
10.2022 - Current
- Handling Ship Related Expenses & Accounts
- Handling Crew Wages and PF accounting
- Handling CTM Crew Expenses USD, EURO & SGD currency
- Processed vendor payments, invoices and account statements.
- Oversaw the implementation of new accounting software solutions, leading to more efficient processing of financial transactions.
- Reduced overhead costs and improved efficiency with strategic budget planning and expense management.
- Improved cash flow with effective accounts receivable management, including credit control policies and collections strategies.
- Led successful financial audits by maintaining accurate records and providing timely information to auditors.
- Reconciled balance sheets and income statements each month.
- Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.
- Supported year-end audits by preparing physical and digital records for review.
- Developed strategic plans for day-to-day financial operations.
- Supported financial director with special projects and additional job duties.
- Utilized financial software to prepare consolidated financial statements.
- Evaluated potential acquisitions or investments using thorough due diligence procedures and return on investment analysis.
- Strengthened customer relationships by resolving billing disputes promptly, resulting in improved customer retention rates.
Retail Operations Manager
ICICI Bank
04.2019 - 08.2022
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
- Trained employees in essential job functions.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
- Handling Disbursement related activity for retail customers
Retail Operations Manager
Kotak Mahindra Bank
03.2016 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Handling retail operation day-to-day activity
Education
B.COM -
Meenakshi Ammal Arts & Science Collage
Kanchipuram, India 04.2001 -
Skills
Bank reconciliation
Auditing and assurance
Accounts payable and receivable
Tax compliance
ERP systems proficiency
Problem-solving
Customer service
Timeline
Senior Executive, Accounts & Finance
Synergy Maritime
10.2022 - Current
Retail Operations Manager
ICICI Bank
04.2019 - 08.2022
Retail Operations Manager
Kotak Mahindra Bank
03.2016 - 03.2019
B.COM -
Meenakshi Ammal Arts & Science Collage
04.2001 -