Ms Office
Karthick K
chennai,Tamilnadu
Summary
Proven leader at Channelplay India Pvt Ltd, adept in communication and customer service, I consistently exceeded targets by over 100% monthly. Skilled in motivating teams and resolving discrepancies, my problem-solving and multitasking abilities ensured top-notch service and achievement of ambitious sales goals.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Senior Ipro
Channelplay India Pvt Ltd
07.2013 - Current
(Team Handling – 10 ipro)
• Handling other IPRO Target & Achievements on Weekly Basis.
• Recommending right apple product with their needs and benefits.
• Achieving Topline and Accessories target on monthly basis.
• Improving customer service commitment target on monthly basis.
• Giving complete details about their needs.
• Motivate team members for achieving Targets on daily basis.
• Achieved target on and above 100% each and every month.
• Resolved discrepancies between enrolled courses and needed courses.
• Developed team communications and information for meetings.
• Participated in team-building activities to enhance working relationships.
• Delivered exceptional level of service to each customer by listening their
concerns.
• Used coordination and planning skills to achieve results according to schedule
Education
BE Computer Science
GKM College of Engineering
Chennai, India 01.2011 - 01.2011
Skills
Communication Skills
Excellent Customer Service Skills
Problem Solving Skills
Multitasking Skills
Honesty and Integrity
Accomplishments
Proven track record of accomplishments in building key accounts with increased penetration. Adapted in a changing environment experiencing a succession plan without a succinct timetable. Provided clear and definitive leadership/ vision in building sales organization.
Motivated and guided team members to reach weekly goals while promoting effective customer service.
Developed training strategy to improve deficiencies within the sales force.
Software
Timeline
Senior Ipro
Channelplay India Pvt Ltd
07.2013 - Current
BE Computer Science
GKM College of Engineering
01.2011 - 01.2011
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