KAVERAPPA K. P

Client Project - Manipal Hospitals: Spearheaded end-to-end implementation of specialized software for engineering and maintenance operations.

• Digitized daily engineering activity recordings, enhancing facility operations monitoring.
• Ensured smooth service delivery for hospital infrastructure through effective project governance.
• Defined project scope, objectives, and deliverables aligned with business goals and client requirements.
• Coordinated multi-disciplinary teams, fostering clear communication and resource optimization.
• Facilitated timely project completion through strategic planning and oversight.
• Implemented strategies to enhance project alignment with organizational objectives.
• Led initiatives to improve operational efficiency across engineering and maintenance functions.

• Successfully met schedule using strong planning and organizational skills.
• Developed effective working relationships through collaboration and communication with team members.
• Handled customer complaints with calmness, ensuring clear communication and problem resolution.
• Maintained a clean, safe workspace to reduce accident risks.
• Engaged with customers to identify needs and enhance service delivery.
• Trained new employees, focusing on maximizing individual and team potential.
• Resolved customer issues promptly by providing thorough explanations and solutions.
• Participated in team-building exercises to foster a collaborative work environment.
• Maximised customer engagement and satisfaction by delivering excellent customer service.

• Streamlined transaction processing by monitoring accounts payable and receivable effectively.
• Ensured accuracy in financial transactions through reconciliation of multiple accounts.
• Provided essential financial insights and projections during strategic planning sessions.
• Conducted detailed analysis of financial data, identifying trends and recommending actions.
• Ensured regulatory compliance by coordinating with external auditors during audits.
• Maintained comprehensive records of accounting activities for accurate reporting.
• Worked closely with external auditors to facilitate smooth audit processes.
• Executed periodic audits of inventory records, addressing discrepancies proactively.

• Managed communications with US insurance companies to address outstanding accounts receivable for physicians.
  Conducted follow-ups on unpaid claims, enhancing cash flow for medical practices.