Karthick Natarajan
Accounts Receivable Specialist
Chennai,TN
Summary
Dynamic leader with proven expertise in process optimization and team management, notably at CMA CGM GBSI. Excelled in automating operations, reducing manual workloads, and steering teams towards SLA and KPI targets. Skilled in Oracle, SAP and stakeholder management, demonstrating a strong focus on results and continuous process improvement.
Overview
16
16
years of professional experience
Work History
Team Lead
CMA CGM GBSI
Chennai, TN
07.2014 - Current
- Managed and led a team of 10 employees to complete daily deliverables.
- Preparing daily workloads for staff and coordinating the daily allocation of work.
- Maintaining the production schedule, keeping track of holidays, sick leaves, and leaves.
- Monitor and lead month-end AR and BA book closure as per head office schedule.
- I have completed offsite transitions of the AP process to Chennai GBSI from Malaysia SSC.
- I have done onsite KT transitions of the AP process to Mumbai.
- Preparing the Monthly Deck and Agency Scorecard.
- Handling internal and external process and performance escalations.
- Weekly call with the site CFO, accounting manager, to review unapplied and unidentified lines.
- Ensured continuous review and improvement of operational documents.
- To identify the areas of process improvement and implementation.
- Oversee timely research and correct application of unapplied funds.
- Monitored reconciliation of bank account statements, achieving complete alignment before finalizing the books.
- Motivating the team members to achieve SLA and KPI targets.
- Acknowledged and rewarded team members' accomplishments.
- Passing the internal and external audits without any nonconformities.
- Implemented automated processes to streamline daily operations and reduce manual workloads.
- Monitored aging reports to prioritize collection efforts on overdue accounts.
Process Associate
Hewlett Packard
Chennai
11.2011 - 07.2014
- Creating an invoice quotation for customers.
- Handling client queries through emails.
- Handling the data quality activity for all the invoices booked in the team.
- Maintained accurate records of all transactions related to processes in accordance with company guidelines.
- Prepared accurate quotations based on customer requirements and company policies.
Process Associate
Accenture
Chennai
12.2009 - 07.2011
- Worked in Financial Service (Health Care Process)
- Processing of the provider's record.
- Preparing Weekly and Monthly Metrics.
- Providing data for Monthly and Weekly calls
- Participated in regular team meetings and provided input on ways to improve existing processes.
Process Associate
RR Donelly
Chennai
02.2009 - 11.2009
- Worked in financial services (bank account opening).
- Validating Application
- Registering Customer details and secured data for future references
- Money laundering check for customers.
- Account opening for customer’s resides at U.K
- Creating Cheque book, ATM cards for saving account holders
- Resolved customer queries related to account opening in a timely manner.
Education
B.com - Commerce
KRMM College
Chennai 03.2005 - 04.2009
HSC -
St Mary’s Anglo Indian Higher Sec School
Chennai 03.2004 - 03.2005
SSLC -
St Mary’s Anglo Indian Higher Sec School
Chennai 03.2002 - 03.2003
Skills
- Oracle R11i
- Oracle R12
- Discoverer tool
- Cognos reporting tool
- SAP FI/CO ECC 60
- Excel macros
- Problem solving
- Analytical skills
- Typing
- Customer focus
- Production monitoring
- Task delegation
- Stakeholder management
Certification
- Certified in Entrepreneurship Development Program.
- Certified in E-commerce program.
- Certified in English Typing (Lower).
Disclaimer
I hereby declare that the above particulars are true to the best of my knowledge and belief.
Languages
Tamil
Native language
English
Intermediate (B1)
B1
Interests
Badminton
Table Tennis
Accomplishments
• I have completed offsite transitions of the AP process to Chennai GBSI from Malaysia SSC.
• I have done onsite KT transitions of the AP process to Mumbai.
• Part of the implementation in AR created a formulated Excel spreadsheet to simplify the cash application process, which resulted in a savings of 1 FTE.
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