Karthick R

Project Manager with 15+ years of experience in Project Management Client Relationship Management, Data Management Resource Management, Testing/Quality Assurance Programming Analysis with Wipro Limited, Chennai as Senior Service Manager. Managed projects end to end with a broader team and also handled unit managerial responsibilities for a group of 13. Adept in providing implementation, post-implementation and enhancement support to the client with regard to the product. In-depth knowledge of all phases of Software Development Life Cycle (SDLC) & Software Test Life Cycle (STLC) with concentration on requirements, analysis, technical systems design, development, maintenance and implementation of various modules for Health and Welfare services for various US based clients. Possess strong understanding of business processes. Capable of overseeing projects from conceptual phase to successful implementation. An effective communicator & negotiator with strong analytical, problem solving and organizational skills.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Improved customer satisfaction ratings to 95% by effective timely quality delivery of the project within budget and scope.
• Made remarkable impression with the client resulting in repeated business projects.
• Received appreciations and great feedbacks from clients on the Business requirements, Analysis and cost effective feasible solutions provided.
• Awarded with the Blaze, Star Employee, Dazzle, Outstanding Analyst, Benefits Wizard , Fire Ball and bagged many Quarterly team awards for the achievements.

• Deliver the project as per the scope, cost and schedule by maintaining high team and client satisfaction level.
• Stakeholder management and client/vendor management – Good communication with the clients to keep them updated about the project status and also raise risks or concerns. Mitigations plans are created for the risks that are identified.
• Risk Management -Status reporting and managing communication within team which involves identifying and managing risks.
• Defining project and testing and Lead the overall project with clients and vendors.
• Resource Management – Create Budget resource tracker to plan for the resources as per the budget and need. Monitor utilisation and derive demands based on the reports.
• Carrying out project planning, scheduling, costing, progress tracking, reporting, resource planning, risk and change management for complete project SDLC.
• Handling various technical aspects like requirement gathering, preparing specifications, product documentation, monitoring critical paths & taking appropriate actions.
• Creating process-oriented documentation to help the System Development Life Cycle (SDLC) methodology for the Analysis, Design, Development, Testing and Maintenance for any process.
• Interfacing with clients/client manager for business need gathering, conducting system analysis and finalizing technical/ functional specifications and high-level design documents for the project.
• Ensuring analysis data and programming code meet regulatory and company standards and are consistently structuring to permit efficient programming and reporting
• Collecting, understanding and transmitting the business requirements for the project and accordingly translating these into functional specifications and detailed test plans.
• Maintain readiness through different training programs and certification.

SDLC (Agile/Waterfall), JIRA, SharePoint, Confluence, Maestro, Batch Jobs, EJES, CICS, DB2, JCL, Thunderhead, HRO Workbench, Liferay, Preuba, Catalyst, Jenkins.

• Date of Birth: 10/29/87
• Marital Status: Married