Karthick S
Business Development Manager
Noida
Summary
More than 20 years of experience in Pre-Sales, Project Management and Business Development in the field of Information Technology. Remain up-to-date with the developments in the industry and trends in technology. Driving business for the segment through establishing strategic and long term relationships with all stakeholders. Expertise in articulating solutions involving complex technologies with a fair understanding of the products, market drivers and competition in the IT infrastructure market. Well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve goals.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Product and Solution Sales Specialist – CSG (Client Solution Group)
Dell Technologies
05.2017 - Current
- Manage Enterprise, Corporate, Government and Banking sector in Andhra Pradesh, Telangana, Tamil Nadu & Puducherry (2017-2022)
- Manage Enterprise, Large Corporate, Government and Banking sector in Rajasthan, Haryana, Chandigarh, Uttar Pradesh & Uttarkhand, Jammu & Kashmir, Ladakh (2023-till date)
- Coordinate with System Integrators, Nodal Agencies, Consultants, Influencer's and Ecosystem partners while maintaining a direct relationship with key decision-makers in State Government & Central Government (PSU)
- Organizing and conducting demonstration and Technical Seminars to Customers and Partners about latest client products from DELL and providing support in POC to Customers
- Key focus on PSU Accounts to position Workstations and Rugged Laptops
- Providing appropriate Product Specs as per their Application to Government Department at time of Tender Process
- A wards & Accomplishments: Awarded Certification of Appreciation in Q2 FY'21 for Outstanding Wins
- Awarded by President and MD, India
- Awarded in Q4 FY'18 for Outstanding performance and lasting contributions: Entrepreneurial Spirit
- Awarded by Director and General Manager - CSG
- Awarded in Q4 FY'18 for dedication, commitment and consistency to achieve blended attainment of 100 percent or above for last four consecutive quarters
- Awarded by President and MD, India
- Certificate of Recognition in 2018 for Outstanding Contribution in AMD | Dell Commercial Business
- Awarded by Vinay Sinha – Director(AMD) - Enterprise Business | Asia Pacific & Japan
- Created Footprint and generated revenue of $ 7 Million Client business in Andhra Pradesh during 2017-18.
- Developed comprehensive product knowledge to effectively present and sell tailored solutions to clients.
- Worked closely with technical teams to develop innovative solutions that addressed complex customer challenges.
- Collaborated with cross-functional teams to create customized solutions for specific client needs.
- Streamlined internal processes for better efficiency, contributing to increased productivity within sales team.
- Delivered exceptional customer service, resulting in increased client satisfaction and retention rates.
- Provided valuable feedback from customers to product development teams, driving continuous improvement efforts across all solution offerings.
- Nurtured leads through consistent follow-ups, leading to higher sales conversion rates.
- Proactively identified potential roadblocks in sales process, implementing strategies to overcome them quickly.
- Implemented strategic sales plans that aligned with company's overall objectives and revenue goals.
- Conducted market research to identify new business opportunities and expand company's client base.
- Managed diverse portfolio of clients, ensuring timely delivery of solutions and prompt resolution of issues.
- Participated in industry events and conferences to stay current on emerging trends and technologies.
- Exceeded quarterly sales targets consistently by cultivating long-term partnerships with key decision makers.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Presented technical presentations to clients to explain product features and benefits.
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Organized product demonstrations and trial installations of equipment to promote products.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Wrote detailed technical documentation for company products.
- Created product training plans centered on customer success and satisfaction.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Enabled seamless communication between clients and internal teams by acting as primary point of contact for all parties involved in sales process.
- Increased solution sales by developing and maintaining strong relationships with key clients.
- Negotiated contracts skillfully, securing favorable terms for both company and its clients.
Pre Sales Manager (South)
Intel Technology India Pvt. Ltd
09.2008 - 03.2017
- Manage Enterprise customers in State Government, Central Government and Banking sector in South India namely ELCOT, TSTS, APTS, KELTRON, KSITM, e-Governance, BEML, BHEL, BEL, VSSC, CDAC, Cochin Shipyard, etc
- Demonstration of latest embedded devices from Intel and providing support in POC to Customers
- Demonstration of latest Intel Education solutions in forum
- Evaluation of Processor Performance through Sysmark 2014, SPEC CPU 2006 and PC mark Benchmark tools
- Creating awareness about Processor Technology to End Customers on Quarterly basis as per IRD – Intel Road Map Directions
- Providing Technical Support to End Customers in time of Procurement of Desktops, Laptops and Servers
- Providing inputs and updates on Industry Standard Performance Benchmarks namely Bapco, Spec CPU 2006 to end customers
- Providing appropriate Processor Specs as per their Application to Government Department at time of Tender Process
- Awards & Accomplishments: Won strategic deals in Government, Enterprise, BFSI & Education space (AP Commercial Tax Dept, AP Education, IOB, Indian Bank, Syndicate Bank, Corporation Bank, ELCOT, KELTRON, APTS, etc.)
- Experience of working with Information Technology, Electronics and Communications Department, Nodal Agencies like KELTRON (Kerala), e - Governance (Karnataka), APTS(Andhra Pradesh), ELCOT (Tamil Nadu) CGG, IEG, NiSG, NIC, PWC, IT Division of State Government departments and external consultants
- Worked on innovative business models in government space establishing Intel as Strategic Partner (Bangalore One, e Seva, Kudumbashree, e- Heath Project, Mee Seva, Computerization of Commercial Taxes, Road Transport, Treasuries, Registration, Consumer Affairs and other Mission Mode Projects).
Territory Manager
CMS Computers Ltd
11.2007 - 09.2008
- Manage business for complete range of products and solutions from IBM for given segment acting as single point of contact for customers
- Establish relationships with Head of Departments, C-level executives and LOB managers in given set of accounts
- Identify opportunities and build strong and balanced pipeline
- Coordinating with business partners, multiple brands and other internal teams
- Commit and deliver revenue targets consistently
- Gain market share and achieve quarter on quarter growth
- Manage relationships with key players in market
- Work with various brands internally to generate interest and priority for segment
- Develop personal skills to take up higher responsibilities
- Awards & Accomplishments: Consistently generated substantial revenues from the State Government, DRDO, ISRO and PSU segment maintaining a good product mix and profitability
- Gained entry into competitive accounts by working closely with key decision-makers, influencers, partners
- Built pipeline with equidistant perspective to achieve short term and long term goals
- Bagged major multi-brand orders from key accounts.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.
Business Development Executive
Value Point
11.2006 - 10.2007
- HP product Sales – Server, Network Products, Storage, Laptops, Desktops and Consumables
- Marketing of ASC and AMC for Systems, Printers and Network Components in Corporate and in Government Sectors and various verticals
- Marketing of Facility Management in Corporate and in Government Sectors
- Awards & Accomplishments: Worked on large system integration projects from conception to closure involving complex solutions and multiple products
- Consistently achieved targets for branch and individual territory
- Established Value Point as preferred vendor for various customers
- Expanded business through creating new markets.
Executive – Techno Commercial Group
Infotech Explorer India Pvt. Ltd
06.2006 - 11.2006
- Provide complete solution in terms of Network, Server setup and desktops along with maintenance support
- Marketing of ASC and AMC for Systems, Printers and Network Components in Corporate and in Government Sectors
- Manage operations of Technical Support team.
Technical Support Engineer
Sun Information Systems
11.2003 - 12.2005
- Purchase of Laptop, System, Printer and Computer peripherals
- Establish relationships with Head of Departments, C-level executives and LOB managers in given set of accounts
- Identify opportunities and build strong and balanced pipeline
- Coordinating with business partners, multiple brands and other internal teams
- Commit and deliver revenue targets consistently
- Gain market share and achieve quarter on quarter growth
- Work with various brands internally to generate interest and priority for segment
- Develop personal skills to take up higher responsibilities.
System Admin
Sri Kannapiran Mills Ltd (KG Group)
05.2000 - 10.2003
- Providing support to ensure maximum availability of Servers, desktops and other IT resources
- Weekly visits to four units within Coimbatore and perform preventive maintenance
- Periodic reporting to IT Manager regarding IT resource utilization
- Conducting training classes for End Users
- Vendor Management: Selection of Vendors for AMC for Systems, Printers and Consumables.
Production Engineer
MANDO Brakes India Pvt. Ltd (Ancillary plant of Hyundai Motors India Pvt Ltd)
09.1998 - 03.2000
- Production of Carrier’s for Caliper Brake Assembly within cycle time
- Worked in CNC Lathe, VMC, Vertical & Horizontal Milling Machines
- Maintaining Quality in production line (Machining within Tolerance level)
- Meeting Target within given timeline.
Education
Diploma in Mechanical Engineering -
Bharathiyar University, Coimbatore
Coimbatore 04.1994 - 04.1998
Skills
Strategic selling
undefinedPassport Issue Date
02/22/22
Personal Information
- Passport Number: V6315412
- Passport Expiry Date: 02/21/32
- Date of Birth: 03/23/79
- Nationality: Indian
Timeline
Product and Solution Sales Specialist – CSG (Client Solution Group)
Dell Technologies
05.2017 - Current
Pre Sales Manager (South)
Intel Technology India Pvt. Ltd
09.2008 - 03.2017
Territory Manager
CMS Computers Ltd
11.2007 - 09.2008
Business Development Executive
Value Point
11.2006 - 10.2007
Executive – Techno Commercial Group
Infotech Explorer India Pvt. Ltd
06.2006 - 11.2006
Technical Support Engineer
Sun Information Systems
11.2003 - 12.2005
System Admin
Sri Kannapiran Mills Ltd (KG Group)
05.2000 - 10.2003
Production Engineer
MANDO Brakes India Pvt. Ltd (Ancillary plant of Hyundai Motors India Pvt Ltd)
09.1998 - 03.2000
Diploma in Mechanical Engineering -
Bharathiyar University, Coimbatore
04.1994 - 04.1998
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