Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karthick S

Coimbatore

Summary

Dynamic professional with extensive experience leading a 30-member team in corporate governance and corporate events operations. Expert in process automation and data analysis, driving efficiency through AI tools. Proven problem solver, fostering collaboration and exceeding client expectations while enhancing team capabilities and achieving significant operational growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Associate - Corporate Governance Operations

MSCI Inc.
Coimbatore
04.2022 - 06.2024
  • Led a 30-member team managing ESG corporate governance and corporate events data operations, supporting the Research division.
  • Spearheaded the automation of key manual processes using ChatGPT-based prompt engineering, significantly improving delivery speed and showing efficiency.
  • Collaborated with global teams to implement AI-driven workflows and efficiency metrics.
  • Played a major role in setting the direction for MSCI's new Coimbatore operations, growing the team from 47 to 370.
  • Successfully transitioned critical processes from other vendors, ensuring operational continuity and process integrity.
  • Initiated programs to build analysts skill sets and foster knowledge sharing across the team.
  • Launched multiple initiatives to gather ideas and address challenges, resulting in actionable solutions through team brainstorming sessions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collected, tracked and reviewed data to evaluate business and market trends.
  • Collaborated with cross-functional teams to prioritize business and information needs.

Team Leader – Reconciliations Operations

State Street HCL Services
Coimbatore
12.2018 - 04.2022
  • Managed daily cash and position reconciliations between investment managers and custodians using TLM and PLM tools.
  • Weekly presentation to clients for the aging breaks and resolution.
  • Managing escalation and provide root cause analysis to the client
  • Handled a team of 22 analysts, meeting SLA targets, and ensuring quality control.
  • Ensured compliance with all safety regulations in the workplace.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Led client meetings, BCP planning, and executed process improvement projects.
  • Conducted training, appraisals, and team engagement initiatives.
  • Delivered over 10% FTE savings annually through lean practices.

Specialist (Acting Team Lead)

State Street HCL Services
03.2013 - 12.2018
  • Monitored and mentored a team of 11, handled end-to-end fund processing.
  • Allocated tasks, handled reporting, and managed training and quality reviews.
  • Developed SOPs, supported audit readiness, and led client interaction sessions.

Education

MBA - Finance & Systems

SNS College of Technology
Coimbatore
01.2013

B.Sc. - Computer Science

Hindusthan College of Arts & Science
Coimbatore
01.2011

Skills

  • AI tools: ChatGPT (prompt engineering)
  • Applications: TLM, PLM, MS Excel (advanced), PowerPoint, Outlook
  • Project management
  • Power BI
  • Data analysis
  • Process automation
  • Problem solving
  • Quality control

Certification

  • NCFM: Mutual Funds – A Beginner's Module
  • Lean Certified (SSHCL)
  • HCL Zero Defect (Philip B. Crosby) Award
  • Best Team Leader & Best Team Awards (SSHCL)
  • Best Performance Award for Project Leadership

Languages

English, Tamil

Timeline

Associate - Corporate Governance Operations

MSCI Inc.
04.2022 - 06.2024

Team Leader – Reconciliations Operations

State Street HCL Services
12.2018 - 04.2022

Specialist (Acting Team Lead)

State Street HCL Services
03.2013 - 12.2018

MBA - Finance & Systems

SNS College of Technology

B.Sc. - Computer Science

Hindusthan College of Arts & Science

Similar Profiles

CREATE PROFILE
Karthick S