KARTHICK S
Warehouse Manager
Hosur
Summary
Results-driven Warehouse & Distribution Center Manager with 18 years of experience in logistics and retail. Currently overseeing warehouse operations for Shoppers Stop Ltd. at Toll Logistics India Pvt. Ltd., specializing in large-scale retail and e-commerce fulfillment. Expertise includes inventory accuracy, manpower productivity, safety compliance, and SLA adherence. Proven track record in enhancing operational efficiency, controlling costs, and driving continuous improvement in complex environments.
Overview
23
23
years of professional experience
Work History
DC Manager
Toll Logistics India Pvt. Ltd.
10.2025 - Current
- Shoppers Stop DC Bangalore
- Managing end-to-end operations of a 1 lakh sq. ft. distribution center, handling 1.5 lakh+ SKUs, 180 brands, and 400+ vendors across retail and e-commerce channels.
- Supporting distribution to 190 retail stores with an average daily throughput of ~55,000 units.
- Leading and coordinating a workforce of 250+ associates across inbound, outbound, inventory, e-commerce, and returns operations.
- Driving daily operational planning, manpower deployment, productivity tracking, and target vs achievement reviews through daily huddles and toolbox talks.
- Managing e-commerce fulfillment (~500 units/day), ensuring order accuracy, SLA adherence, and timely dispatch.
- Planning and executing daily cycle counts and wall-to-wall PICS, maintaining high inventory accuracy and reducing variances.
- Ensuring 100% compliance with safety standards, SOPs, audits, and statutory requirements.
- Managing warehouse storage infrastructure: SAR Racking: G+3 with ~1.16 lakh bin locations, HDR Racking: G+7 with 840 pallet positions
Site Manager
Linfox Logistics India Pvt. Ltd.
11.2024 - 09.2025
- Leading warehouse operations for Hindustan Unilever Ltd in a 4 lakh sq. ft. facility with a 24,000-pallet G+8 racking system
- Handling 3-shift operations with a workforce of 120 on-roll staff, 450 contract staff, and 180 laborers
- Managing deliveries for GT (General Trade), MT (Modern Trade), and GTM (Go-To-Market) customers, ensuring on-time fulfillment, especially MT as per fixed appointments
- Supervising daily 50+ inbound and 120+ outbound vehicles across multiple routes, including rate negotiations and route optimization
- Conducting daily cycle counts, completing wall-to-wall inventory within 14 days, and leading quarterly PV audits
- Ensuring customer returns management, with proper segregation and on-time DMS clearing
- Preparing and implementing weekly shift rosters to optimize manpower allocation
- Holding daily toolbox meetings, weekly internal meetings, and monthly HUL customer reviews to track performance and improvements
- Driving process automation, WMS enhancement, and sustainability through eco-friendly practices
- Leading monthly POSH (Prevention of Sexual Harassment) committee meetings ensuring workplace compliance and awareness
- Coordinating daily customer engagement to resolve issues proactively and plan execution
- Collecting PNCC (Pending Non-Credit Claim) and CNCC (Customer Non-Credit Claim) and clearing customer credits promptly to maintain financial hygiene
- Leading initiatives on customer satisfaction, compliance, and continuous improvement
- Driving employee training, reducing onboarding time, and improving retention rates
- Oversaw daily site operations to ensure efficient logistics processes and compliance with safety standards.
- Led cross-functional teams in implementing process improvements to enhance productivity and reduce operational costs.
- Developed and maintained key performance indicators to monitor site efficiency and drive continuous improvement initiatives.
- Coordinated resource allocation and scheduling to optimize workforce utilization across multiple projects.
Group Manager
Bata India Ltd
12.2010 - 03.2023
- Managed warehouse and distribution operations for footwear and accessories, handling large SKU variety across styles, sizes, and categories.
- Supervised retail, franchise, and e-commerce operations with 700 customers Monitored inventory worth INR 100~120 Crores with over 20,000 SKUs
- Implemented size-wise and style-wise SKU segregation, significantly improving picking accuracy and reducing fulfillment errors.
- Planned and monitored manpower deployment and productivity, ensuring daily dispatch targets during peak sales and promotional periods.
- Controlled inventory accuracy through regular cycle counts, variance analysis, and timely system reconciliation.
- Ensured adherence to SOPs, safety standards, and audit requirements.
- Supported store replenishment planning, reducing stock-outs and improving store service levels.
- Safety & Security Highlights:
- Built a zero-incident safety culture with structured toolbox talks and safety drills
- Maintained CCTV coverage across all warehouse zones 24/7 security supervision
- Enforced strict dock and vehicle movement safety protocols, including speed limits and hazard identification
- Maintained zero Lost Time Incidents (LTI) through proactive safety audits and staff awareness programs
- Promoted behavior-based safety culture, with regular engagement, posters, and PPE checks
Senior Executive
Spencer’s Retail
01.2008 - 01.2010
- Managed FMCG warehouse operations supporting retail store distribution.
- Handled inventory control, dispatch planning, and manpower supervision.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Supervisor
Foodworld
01.2003 - 01.2005
- Managed daily store and warehouse tasks to ensure efficient operations.
- Assisted with handling fast-moving consumer goods and managing stock rotation effectively.
- Coordinated scheduling and staffing to meet operational demands effectively.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Experience in store and backend warehouse operations.
- Coordinated scheduling and staffing to align workforce with operational needs.
Education
B.A - English
Annamalai University
Vellore, India01-2007
PUC -
Govt. Higher Secondary School
Natramballi,Vellore Dist.TN01-2002
SSLC -
Don Bosco High School
Jolarpettai,Vellore,TN01-2000
Skills
MS Office Suite
SAP
Customer service
Team leadership
Time management
Oracle WMS
Accomplishments
- Successfully implemented WMS in 2021, enhancing inventory accuracy and warehouse efficiency.
- Maintained a No.1 warehouse ranking for over 2 years, setting industry benchmarks.
- Scaled inventory levels to optimize e-commerce business growth.
- Received 'Work with Passion' Award (2021) from CEO of Bata India Ltd.
- Ranked 1st in International Audit (2012 & 2014) with over 99% accuracy.
INDUSTRY EXPOSURE
- FMCG
- Footwear
- Apparel
- Fashion Accessories
- Retail & E-Commerce Distribution
KEY STRENGTHS
- Strong operational leadership and team management
- High focus on inventory accuracy and audit compliance
- Customer-centric approach with effective escalation handling
- Data-driven decision making using MIS and KPIs
- Continuous improvement and cost optimization mindset
CORE COMPETENCIES
- End-to-End Warehouse & DC Operations
- Retail & E-Commerce Fulfilment
- Inventory Control, Cycle Count & PICS
- Manpower Planning & Productivity Management
- Customer SLA & Escalation Handling
- Returns (RTV) & Reverse Logistics
- Safety, SOP, Audit & Compliance
- KPI, MIS & Management Reporting
- Cost Control & P&L Review Support
- Vendor, Transporter & Cross-Functional Coordination
Timeline
DC Manager
Toll Logistics India Pvt. Ltd.
10.2025 - Current
Site Manager
Linfox Logistics India Pvt. Ltd.
11.2024 - 09.2025
Group Manager
Bata India Ltd
12.2010 - 03.2023
Senior Executive
Spencer’s Retail
01.2008 - 01.2010
Supervisor
Foodworld
01.2003 - 01.2005
B.A - English
Annamalai University
PUC -
Govt. Higher Secondary School
SSLC -
Don Bosco High School