Karthik

• Product owner of AWS & GCP Database As A Service specializing in managing multiple data and database related services
• T-shaped individual” – Possess a breadth of knowledge in the field of cloud databases, and also have depth in overall AWS & GCP Technologies
• Voice of the customer – Engaged with the customer and stakeholders to ensure, squad is working on the right things and represents what is valuable to the customer
• Storyteller – Go beyond the mechanics of chopping up a user story into the product backlog and tells the story that nicely ties together the why, the customer need and the vision
• Mobilizer – Ability to rally and mobilize informal groups of people around focused tasks and stories
• Knowledge broker – Enable collaboration and empower the Squad by finding the right people for them to talk to
• Conflict resolver – Have the courage and the capability to engage when things get difficult and collaborate / mediate to effectively resolve conflict
• Change Enabler - Passionate ambassador for our new way of working and culture
• Role Model – Truly embody ANZ’s purpose and values.

• As a Senior Product Management staff, I get involved in designing, testing, and creating new/existing products, plans and services to enhance company’s product strategies and competitive advantage in the cloud
• Part of the role is apply domain expertise and thought leadership to contribute to the design of innovative product strategies and roadmaps to differentiate us from competitors and create sustainable high-performance customer service improvements
• Leverage your deep commercial acumen and experience in product economics to identify new and emerging opportunities, to accelerate and address gaps in the end-to-end product portfolio Domain Knowledge
• Experience with GCP and AWS Data stack and a working experience of handling stakeholders
• Experience with AWS RDS, DocumentDB, GCP CloudSQL, secrets, kms, EC2, Storage, networking, micro-segmentation, migration strategies etc
• Product and Portfolio Management
• Creating technical product roadmaps, leading design discussions, and working with cross functional teams Managing Product Lifecycles
• Co-creating repeatable modules with technology teams to automate and innovate existing solutions
• Agile Methodology
• Understanding or experiencing agile ways of working and applied customer led design in delivery
• Collaborated in multidisciplinary teams to leverage diverse skills, experiences, and perspectives Commercial Acumen
• Link decisions to clear financial data, performance measures and business levers, work towards both people and product improvements
• Customer Centricity
• Collaborate with Cloud, platforms and database support teams, finance, and all key stakeholders to enrich the customer journey and drive new services
• Health Safety and Environment (HSE) Leadership
• I have visibly and proactively demonstrated commitment to the health and safety of employees, contractors, the community, by eliminating or, if not reasonably practicable, minimising health, safety, and environmental risks.

• Continued enhancements and innovations for the implemented CI/CD, providing inputs to the team to help with optimisation in build and operations
• Setup automation and integrations between the different tools to provide a better experience for the
• Customer and the DevOps team
• Lead Cloud engineer working with the specialised database team to build scalable Cloud Database patterns on both AWS & GCP
• Work with the AWS consultants & Architects to come up with the best solution for well-managed fully automated deployment of Cloud Databases, this is to help the internal workload teams migrate to the cloud at speed and scale
• Establish and implement a Security framework for the Cloud Patterns and based on these, set up the DevOps Practises
• This involved creating Infrastructure as a Code Modules for deploying GCP and
• AWS infra components including RDS, CloudSQL, GCS, EC2, etc
• Worked extensively using the tools such as Terraform, Terragrunt, Github, Artifactory, Codefresh
• AWS CodeBuild, GCP CloudBuild, etc to set up CI/CD
• Setting up the cadence and prioritising the tasks based on Agile practices to develop the end-to-end solution by compartmentalising the deliverables was challenging
• Mentoring and Skilling up the team to a competent level to fully mature and run an SRE model to operate the platform is an essential aspect of the role
• Played a pivotal role in successfully setting up the fully functional platform offering for deploying
• Cloud Database at scale on AWS
• Covered all the requirements of production transition by covering the
• Release Management aspects, setting up the Runbooks, Solution Documents, Compliance Artefacts, etc
• In summary, Leading a team of 22 engineers with specialty in Microsoft SQL Server, EDB PostgreSQL
• AWS RDS, GCP CloudSQL, Life Cycle Management, Audit etc.

• Microsoft SQL Server, EnterpriseDB PostgreSQL Oracle, database standardization, Splunk integration/ visualization dashboards are some of the key area I'm working on
• Responsible for Global Operational Management and Governance of large set of critical production systems across databases in the banking domain
• We follow ITIL framework to meet the banking regulatory requirements and industry best practices
• Ensure strong adherence to security, compliance, and audit & risk management
• Release and life cycle management of database systems on 3000 SQL Server, PostgreSQL servers
• Good understanding of ITIL service operational processes like incident management, problem management, change management, configuration management and service life cycle phases like service transition, service operations
• Managing the end of life of the global database fleet across the geographies to ensure that all the database systems are upgraded or migrated to the latest supported version of the database
• Set up the entire asset/configuration management process for the database systems
• Driving the operational efficiency by improving the service transition process and ensuring the operational requirements are addressed
• Driving the operational efficiency by reducing the repetitive incidents by 80 %, decreasing the overall incident count by 40 %.

• I worked as a Technical lead for SQL Server team - Supervised and lead a small team of database administrators engaged in the development, implementation and maintenance of database platforms
• Ensures systems comply with documented standards and processes
• Working knowledge on the scripting languages such as T-SQL, PowerShell.

• Database expert, expertise on banking systems, database administration, software development
• Database life cycle patch management & migration to higher version
• Database Requests & Changes
• Compliance & Audit requirements (Like CCA, PUAM & ISCC) non-compliance remediation
• Database UAM
• Team SPOC for Audit/compliance & Control testing
• Team SPOC for Business Continuity
• Have clear understanding of Windows & windows clustering

Core responsibilities include, looking into Microsoft SQL Server Azure subscription details, backend performance check, collaborating with Operations team to check the health of the Azure machines.

• Resolving SQL Server problems in conformance with SLAs which involves in-depth knowledge of SQL
• SQL Server support team owns SQL Server internals support related to aspects such as corruption, debugging, concurrency, optimization, memory, clustering, replication, connectivity and security, setup, DTS, Log shipping etc
• I support Enterprise customers who consist of developers
• Building applications that use SQL Server as a backend and/or DBA’s who maintain SQL Servers
• These customers are either developers or DBA’s working in Fortune 500 companies, smaller companies, ISV’s or consultants
• Database Related Technical Skills:
• Administration and Maintenance for all the running version of SQL Server (SQL Server 2000, 2005, 2008 R2 and 2012, 2014 Beta)
• Installation and Upgrade, Backup & Restore, High Availability and Disaster Recovery Solutions (Log
• Shipping, Mirroring, Clustering, Always ON)
• Performance Tuning
• Database Corruption
• Debugging, Dump Analysis
• Database Administration & Development Tools:
• Client tools e.g
• SSMS / SSCM / Azure portal
• Performance Monitor, SQLDiag, PSSDiag, SQLNexus, Profiler, Performance Dashboard
• Debugging tools (Windbg)

• On the job training while I was being trained on Microsoft technology stack.