KARTHIK ANAND

• Led a multi‑year enterprise initiative to modernize the application delivery ecosystem by transitioning legacy MECM workloads to Microsoft Intune and adopting cloud‑native deployment standards. Directed end‑to‑end transformation activities, including application discovery, packaging modernization, deployment strategy design, and automation development.
• Led migration of application workloads from MECM to Intune, enabling cloud‑native endpoint management.
• Migrated application workloads from MECM to Intune, facilitating cloud‑native endpoint management and enhancing operational agility.
• Developed custom remediation scripts using Intune Proactive Remediations to detect configuration drift and enforce compliance, automating resolution of endpoint issues across large device fleets.
• Built custom remediation scripts using Intune Proactive Remediations to detect configuration drift, enforce compliance, and automatically resolve endpoint issues at scale.
• Provide Tier 3 support, guiding Level 1 and Level 2 technicians through complex troubleshooting.
• Collaborate with Microsoft on issue resolution and long‑term platform strategy development.
• Build automation solutions using PowerShell, Graph API, and Power Automate to streamline workflows.
• Lead engineering teams to deliver complex technical projects on time and within budget.
• Implement best‑practice engineering methodologies to improve workflow efficiency and project execution.
• Partner with cross‑functional teams to integrate new features and technologies into existing enterprise environments.

• Converted legacy installers to MSIX and IntuneWin formats, ensuring compatibility and security while streamlining update management processes. Established standardized packaging guidelines and deployment rings to support phased rollouts across global Windows endpoints.

• Developed advanced automation using PowerShell and Microsoft Graph API to optimize application lifecycle operations. Built scripts to upload applications, manage assignments, export install/failure reports, identify devices with deployment issues, and clean up unassigned or stale applications. Integrated proactive remediation scripts to detect configuration drift, resolve install failures, and maintain compliance across large device fleets.

• Partnered with Microsoft engineering teams to troubleshoot platform‑level issues, refine deployment strategies, and align with evolving Intune capabilities. Strengthened operational reliability by delivering analytics‑driven reporting, improving patch compliance, and reducing deployment failures through targeted remediation workflows.

• This modernization program significantly improved deployment speed, reduced manual effort, enhanced endpoint stability, and positioned the organization for scalable, cloud‑native application management.

Led an enterprise initiative to strengthen software supply chain security by implementing automated vulnerability scanning using Syft and Grype across application build pipelines. Designed and deployed a standardized workflow to generate detailed SBOMs (Software Bills of Materials) using Syft, enabling full visibility into package dependencies, libraries, and components across Windows workloads.

• Migrated applications from Windows 7 to Windows 10, enhancing compatibility and stability for seamless user transition.
• Performed UAT on wrapped applications, validating functionality, performance, and business requirements before production release.
• Conducted QA testing in production, serving as the primary interface with business users and driving applications through the full User Acceptance phase.
• Conducted QA testing in production as primary interface with business users, guiding applications through User Acceptance phase.

• Created and deployed enterprise application packages using SCCM across 90,000+ global workstations.
• Conducted deployment and pre‑production testing in development environments, validating application stability and readiness for production.
• Migrated applications from Windows XP to Windows 7, ensuring compatibility and seamless transition for end users.
• Migrated applications from Windows XP to Windows 7, facilitating compatibility and ensuring seamless transition for over 90,000 end users.
• Migrated applications from Windows 7 to Windows 10, modernizing legacy workloads and enhancing overall platform stability.

• Created and deployed application packages using Radia for global accounts SABMiller, EON, and AkzoNobel, ensuring consistent delivery across diverse enterprise environments.
• Coordinated with cross‑functional stakeholders for User Acceptance Testing (UAT) and source validation, ensuring functional accuracy and readiness for production deployment.
• Analyzed system performance and identified areas for improvement to enhance operational efficiency.
• Developed and maintained technical documentation to support user training and knowledge transfer.
• Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues effectively.