Karthik Adishesha

Results-oriented business leader with more than 17 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

General Manager of Operations:

• Executed Guidewire transition successfully with 73 processes re-engineered.
• Leakage identified, idea suggested and worked with clients to recover the leakage (£0.80M GBP)
• £4.46M GBP savings for client and reduction in cycle time reduced by 90 days (13 ideas), which resulted in the deal securing 3rd place across Asia FS with reference Continues Improvement Project.
• Transition, run and stabilization by setting up Pet Claims Team in Bangalore.
• Implemented Power-Bi based dashboard and work allocation tool




Assistant Manager of Operations:

• Aged Debt Project– reducing in aged debt by 63%, resulting in increased cash inflow (£4.89M GBP).
• Non Fault Claims cycle time reduced by 21 days with £556K GBP impact on working capital.
• Reduction in outstanding vehicles from 1200 to
• 62% of Part Paid debt recovered and closed worth £1.97M GBP.
• Invoicing & Supplier Payments process transition from onshore.
• Process transition worth 21 FTEs completed successfully with team setup, process training along with desired outcome.
• Transitioned Travel & Health Process and managed client.
• Verisk Tool implemented, resulting in claims admin cost and cycle time reduction deliverables.




Technical Team Leader:

• Suggested idea and partnered with the client in collecting debt worth £163M GBP between 2014 to 2017.
• Created and managed customer complaints team, resulting in 98% complaints retained and resolved at level 1 (Level 1 complaints handling license).
• Ownership model implemented, resulting in debt reduction by £26.45M GBP.

Cyber Insurance Academy Certified Member (Accredited by Chartered Insurance Institute – CII)

Date of Birth: 25 April 1984

Languages Known: English, Hindi, Kannada, Telugu and Tamil

Nationality: Indian

Address:  MKB Sunshine, Flat # 102, 1st Floor, Opposite to SLV Enclave Apartment, Hindustan  Granite Factory Road, Sankappa Layout, Uttarahalli, Bangalore - 560061