Hi, I’m
KARTHIK ANNAMALAI
Senior Program Manager
Chennai,TN
Summary
Customer-focused professional with successful 19 years career in delivering projects for BFSIs SAAS and Large enterprises, leading large sized global team – USA, Europe and APAC. Recognized as a Key driving force in multinational engagements for large-scale IT initiatives and an expert at fostering relationships with major clientele.
Expertise:
Digital transformation in SAAS Space - Web and Mobile Platform
Omni Channel Digital Experiences for BFSI, Mobile Trading Platforms,
Middleware based Solutions.
Agile Development.
Track record of providing input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Skills: Project Delivery, Account Management,Account Mining. Demonstrated experience with process improvement and developing key performance indicators while providing in-depth business strategy for systems solutions, identifying business gaps and correlating to potential solutions.
Overview
21
years of professional experience
3
years of post-secondary education
2
Certifications
Work History
Softura
Senior Program Manager
12.2022 - Current
Job overview
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Improved project efficiency by streamlining communication channels and optimizing resource allocation.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
- Resolved conflicts among team members to maintain a cohesive working environment focused on achieving shared goals.
- Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.
- Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Harmoney Inc
Head of Delivery
9 2020 - 12.2022
Job overview
- Led cross-functional teams for successful project completion within deadlines and budget constraints.
- Developed detailed project plans that clearly outlined goals, timelines, responsibilities, resources needed.
- Partner with Corporates aiming towards financial, physical and mental well-being among Teens and Young Adults, delivering applications developed by Harmoney and Fitket to larger markets.
- Liaise with technology partners to incorporate features to improve product efficiency and purpose
- Spearhead business strategy, operational turnaround and market expansion strategies for projects
- Expand existing Sales and market reach and enable product penetration into across newer geographies, namely UK, Europe, Australia and UAE markets
- Handle all form of communication across various stakeholders involved including project managers, clients, upper management and various departments and partners involved to ensure smooth process
- Serve as point of contact for all Sales and Marketing related queries and client escalations while overseeing software development life cycle, commercial finalization and project progress.
Market Simplified India Ltd.
Program Manager
04.2011 - 08.2020
Job overview
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
- Ensured Account profitability across all projects, by implementing cost effective procedures, effective resource allocation and people management throughout the project life cycle
- Held accountability for managing and executing Accounts on par with deadlines and budgetary constraints while meeting all project requirements
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Create and nurture a strong qualified pipeline and accurately forecast and manage your pipeline, sales activity and revenue attainment
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Fostered healthy relationships with all clients and stakeholders involved, ensuring account mining and continuous flow of business and revenue
- Built self-sustaining cross-functional teams to handle a diverse range of projects, promoting adaptability and gain of insights
- Served as SME for upper management in strategizing project roadmaps, margins and deliverables
- Maintained MIS on a periodic basis, analysing various metrics including invoicing, project efficiency, profit and loss, risk mitigation and revenue forecasting
- Maintained all communications with clients and handled all client escalations grievance redressal, bridging the gap between project team and client; providing confidence and reassurance pertaining to the project outputs and meeting client satisfactions.
- Coached team members on professional development opportunities, contributing to improved overall performance.
IMI Mobile
Business Development Manager
01.2007
Sify Technologies Ltd
Assistant Manager - Business Development
01.2007 - 01.2011
Hutchinson Essar South Ltd. (Now Vodafone)
Executive - Marketing
01.2004 - 01.2007
Education
Periyar University
Master of Science from Biotechnology
04.2001 - 04.2004
Skills
People Management
Operational Excellence
Customer Focus
Scrum Master
Service Delivery
Program Management
Software Development
Digital Transformation
Stakeholder Management
Azure DevOps
Agile
JIRA
Atlassian
Zoho
Flutter
Android
iOS
Net
React
ReactJS
At Softura, revamped the web platform and successfully launched the app for the global leading manufacturer of Construction, mining equipment Got penetrated into other divisions and got additional project revenue from the multinational corporation Successfully rolled out web application for the leading sports governing organization in USA
At Harmoney Inc, Launched Harmoney product successfully across San Francisco and San Diego markets Spearheaded fundraising events for the Agua Hedionda Lagoon Foundation, Carlsbad Community for Harmoney Pioneered Corporate fitness solutions under Fitket for corporate clients, successfully winning over 12 clients within the 1st month of launch Integration with Sila Money (Banking as a service) to support Digital wallet feature in the Harmoney app
At Market Simplified India Ltd Bagged and Managed multi-million-dollar projects for global finance giants including KGI Securities, State Street Corp, Rakuten Trade and Maybank Kim Eng in 2018 and 2020, providing end-to-end solutions for the same Met projected sales target for fixed bid and maintenance projects for back-to-back years in 18/19 and 19/20 Deployed Currenex mobile app for State Street Corp and 22 White Label Clients with the app rating averaging 4 Distilled value-based additions through feasibility analysis and estimate projection for the RHB Securities project Augmented 50% growth for 2 major US clients – State Street & OptionsXpress – resulting in contract renewals for the next 2 years
Certification
Project Management Training Program, IIL, Bangalore, 2015
Timeline
Senior Program Manager
Softura
12.2022 - Current
Program Manager
Market Simplified India Ltd.
04.2011 - 08.2020
Business Development Manager
IMI Mobile
01.2007
Assistant Manager - Business Development
Sify Technologies Ltd
01.2007 - 01.2011
Executive - Marketing
Hutchinson Essar South Ltd. (Now Vodafone)
01.2004 - 01.2007
Periyar University
Master of Science from Biotechnology
04.2001 - 04.2004
Head of Delivery
Harmoney Inc
9 2020 - 12.2022