Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

KARTHIK ANNAMALAI

Senior Program Manager
Chennai,TN
KARTHIK ANNAMALAI

Summary

Customer-focused professional with successful 19 years career in delivering projects for BFSIs SAAS and Large enterprises, leading large sized global team – USA, Europe and APAC. Recognized as a Key driving force in multinational engagements for large-scale IT initiatives and an expert at fostering relationships with major clientele.

Expertise:

Digital transformation in SAAS Space - Web and Mobile Platform

Omni Channel Digital Experiences for BFSI, Mobile Trading Platforms,

Middleware based Solutions.

Agile Development.

Track record of providing input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects

Skills: Project Delivery, Account Management,Account Mining. Demonstrated experience with process improvement and developing key performance indicators while providing in-depth business strategy for systems solutions, identifying business gaps and correlating to potential solutions.

Overview

21
years of professional experience
3
years of post-secondary education
2
Certifications

Work History

Softura

Senior Program Manager
12.2022 - Current

Job overview

  • Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
  • Championed continuous improvement initiatives within the organization, driving efficiency gains across all projects.
  • Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
  • Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
  • Improved project efficiency by streamlining communication channels and optimizing resource allocation.
  • Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
  • Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
  • Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
  • Delivered engaging presentations to stakeholders at all levels, effectively communicating complex information in a clear and concise manner.
  • Resolved conflicts among team members to maintain a cohesive working environment focused on achieving shared goals.
  • Mentored junior staff members, contributing to their professional growth and fostering a positive work environment.
  • Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
  • Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
  • Enhanced team collaboration by implementing agile methodologies for better project execution and adaptability.
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Spearheaded change management efforts during organizational transitions, minimizing disruption while maintaining focus on key objectives.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Harmoney Inc

Head of Delivery
9 2020 - 12.2022

Job overview

  • Led cross-functional teams for successful project completion within deadlines and budget constraints.
  • Developed detailed project plans that clearly outlined goals, timelines, responsibilities, resources needed.
  • Partner with Corporates aiming towards financial, physical and mental well-being among Teens and Young Adults, delivering applications developed by Harmoney and Fitket to larger markets.
  • Liaise with technology partners to incorporate features to improve product efficiency and purpose
  • Spearhead business strategy, operational turnaround and market expansion strategies for projects
  • Expand existing Sales and market reach and enable product penetration into across newer geographies, namely UK, Europe, Australia and UAE markets
  • Handle all form of communication across various stakeholders involved including project managers, clients, upper management and various departments and partners involved to ensure smooth process
  • Serve as point of contact for all Sales and Marketing related queries and client escalations while overseeing software development life cycle, commercial finalization and project progress.

Market Simplified India Ltd.

Program Manager
04.2011 - 08.2020

Job overview

  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
  • Ensured Account profitability across all projects, by implementing cost effective procedures, effective resource allocation and people management throughout the project life cycle
  • Held accountability for managing and executing Accounts on par with deadlines and budgetary constraints while meeting all project requirements
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Create and nurture a strong qualified pipeline and accurately forecast and manage your pipeline, sales activity and revenue attainment
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Fostered healthy relationships with all clients and stakeholders involved, ensuring account mining and continuous flow of business and revenue
  • Built self-sustaining cross-functional teams to handle a diverse range of projects, promoting adaptability and gain of insights
  • Served as SME for upper management in strategizing project roadmaps, margins and deliverables
  • Maintained MIS on a periodic basis, analysing various metrics including invoicing, project efficiency, profit and loss, risk mitigation and revenue forecasting
  • Maintained all communications with clients and handled all client escalations grievance redressal, bridging the gap between project team and client; providing confidence and reassurance pertaining to the project outputs and meeting client satisfactions.
  • Coached team members on professional development opportunities, contributing to improved overall performance.

IMI Mobile

Business Development Manager
01.2007

Sify Technologies Ltd

Assistant Manager - Business Development
01.2007 - 01.2011

Hutchinson Essar South Ltd. (Now Vodafone)

Executive - Marketing
01.2004 - 01.2007

Education

Periyar University

Master of Science from Biotechnology
04.2001 - 04.2004

Skills

People Management

Certification

Project Management Training Program, IIL, Bangalore, 2015

Timeline

Senior Program Manager

Softura
12.2022 - Current

Program Manager

Market Simplified India Ltd.
04.2011 - 08.2020

Business Development Manager

IMI Mobile
01.2007

Assistant Manager - Business Development

Sify Technologies Ltd
01.2007 - 01.2011

Executive - Marketing

Hutchinson Essar South Ltd. (Now Vodafone)
01.2004 - 01.2007

Periyar University

Master of Science from Biotechnology
04.2001 - 04.2004

Head of Delivery

Harmoney Inc
9 2020 - 12.2022

Similar Profiles

CREATE PROFILE
KARTHIK ANNAMALAISenior Program Manager