KARTHIK B
Tiruvallur,TN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
Work History
MANAGER
HOTEL JANANI
02.2021 - Current
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives, plan activities and allocate responsibilities to achieve the most efficient operating model, manage budgets/expenses, analyze and interpret financial information and monitor sales and profits, develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services, communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.), deal with maintenance issues, shortages in staff or equipment, renovations etc., collaborate with external parties such as suppliers, travel agencies, event/conference planners etc., inspect facilities regularly and enforce strict compliance with health and safety standards
RESTARANT & KITCHEN MANAGER
GSS VEG RESTAURANT
01.2019 - 03.2020
- Coordinate daily Front of the House and Back of the House restaurant operations, deliver superior service and maximize customer satisfaction, respond efficiently and accurately to customer complaints, organize and supervise shifts, manage restaurant’s good image and suggest ways to improve it, train new and current employees on proper customer service practices
COMMIS
HYATT REGENCY CHENNAI
07.2016 - 10.2018
- Set up, prepared, and presented work areas and food dishes in accordance with culinary practices, reviewed and accurately reproduced recipes to produce standardized dishes and sustain quality benchmarks, maintained cleanliness of all kitchen areas, and assisted kitchen staff to clean, store, and maintain all kitchen equipment, supplies, and food inventories, ensured compliance to hygiene standards, coordinated with team members
BRANCH MANAGER
SRI KRISHNA SWEETS & RESTAURANT
10.2012 - 03.2016
- Developing and implementing sales plans, conducting regular sales and operations meetings in branch, briefing employees on current sales goals, promotions, and other relevant information, increasing brand awareness for the company within the community, resolving customer problems as needed, managing budgets, allocating branch funds, and defining financial objectives, shift management
Education
BSS DIPLOMA IN HOTEL MANAGEMENT & CATERING SCIENCE -
CHENNAI AMIRTHA INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
01.2016
HSS (12th) -
B.H.S SCHOOL POTHADURPET
01.2011
SSLC -
B.R.PALLI HIGH SCHOOL
01.2009
Skills
- Skilled in managing the Hospitality & Culinary aspects
- Ability to monitor and control the front and back of house operations
- Cost Controlling and setting budgets
- Skilled in Team building, supervision and training
- Controlling quality, sanitation and security features
- Excellent in Guest services
Languages
Tamil
English
Telugu
Hindi
Personal Information
- Father's Name: R.Babu
- Date of Birth: 10/24/93
- Marital Status: married
Disclaimer
I declare that the details furnished in this resume are true to the best of my knowledge
Timeline
MANAGER
HOTEL JANANI
02.2021 - Current
RESTARANT & KITCHEN MANAGER
GSS VEG RESTAURANT
01.2019 - 03.2020
COMMIS
HYATT REGENCY CHENNAI
07.2016 - 10.2018
BRANCH MANAGER
SRI KRISHNA SWEETS & RESTAURANT
10.2012 - 03.2016
BSS DIPLOMA IN HOTEL MANAGEMENT & CATERING SCIENCE -
CHENNAI AMIRTHA INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
HSS (12th) -
B.H.S SCHOOL POTHADURPET
SSLC -
B.R.PALLI HIGH SCHOOL