Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
6
6
years of professional experience
Work History
Store Manager
PIGEON EXCLUSIVE STORE
BANGALORE
01.2023 - Current
Updated and maintained store signage and displays.
Prepared staff work schedules and assigned team members to specific duties.
Established store tactics and strategies to achieve operational performance and sales goals.
Organized promotional events to increase product awareness.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Recruited, trained and supervised new employees.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Managed daily banking activities such as deposits and withdrawals.
Resolved customer complaints in a timely manner.
Completed day-to-day duties accurately and efficiently.
Cashier
DABUR
BANGALORE
04.2019 - 12.2023
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Helped customers find specific products, answered questions, and offered product advice.
Accepted cash and credit card payments, issued receipts and provided change.
Adhered to company initiatives and achieved established goals.
Stocked shelves with merchandise when needed.
Developed key customer relationships to increase sales.
Answered phone calls to assist customers with questions and orders.
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
CSA
HEALTH AND GLOW
BANGALORE
01.2018 - 01.2019
Cleaned work areas throughout the day to keep them presentable for customers.
Supported sales team members to drive growth and development.
Balanced cash drawers at end of shift to prepare for next day's business activities.
Shared knowledge with team to foster growth and collaboration.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Recommended improvements in products, service and billing methods to management to prevent future problems.
Updated databases with new and modified customer data.
Restocked shelves with merchandise according to company standards.
Education
B.COM - MARKETING
HGHS
GUNDLUPET
12-2018
Skills
Project Management
Talent Recruitment
Promotional Planning
Employee Training
Team Development
POS Systems
Shift Scheduling
Store Opening and Closing
Team Leadership
Sales Strategies
Languages
KANNADA
First Language
English
Intermediate (B1)
B1
Timeline
Store Manager
PIGEON EXCLUSIVE STORE
01.2023 - Current
Cashier
DABUR
04.2019 - 12.2023
CSA
HEALTH AND GLOW
01.2018 - 01.2019
B.COM - MARKETING
HGHS
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