Summary
Work History
Education
Skills
Interests
Accodamic Experience
Timeline
SoftwareEngineer

Karthik Damalla

Software Engineer
Hyderabad

Summary

Having 2.6 years of experience in technical and non technical aspects like Worked as customer support executive in CONSICE TECHNOLOGIES.

And after that worked in WIPRO LIMITED as a Associate in facebook reviewing

And worked in technical side as Networking protocol developer.Accomplished Senior Software Engineer with a proven track record at CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED, specializing in scalable software deployments and performance optimization. Excelled in mentoring junior developers and enhancing software functionality, demonstrating strong leadership and technical writing skills. Achieved significant improvements in project delivery and customer satisfaction.

Work History

Senior Software Engineer

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
06.2021 - 09.2021
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.

Associate

WIPRO LIMITED
10.2020 - 02.2021
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Customer Support Executive

CONSICE TECHNOLOGIES
03.2018 - 07.2020
  • A Dynamic profesaional with 2+years of experience in Concise Technologies as a Customer Support Excutive
  • Managing a team of representatives offering customer support
  • Overseeing the customer service process


  • Creating policies and procedures
  • Planning the training and standardization of service delivery
  • Maintaining records of transactions an interactions.

Education

Bachelor Of Technology - Electrical And Electronics Engineering

Khammam Institute of Technology And Sciences
Khammam
05.2016

Intermediate - MPC

Sri Sai Junior College
Bhadrachalam
07.2012

SSC -

SAMATHA VIDYALAYAM
Bhadrachalam
07.2008

Skills

Scalable software deployments

Interests

Photography

Blogging

Accodamic Experience

  • Leader of the Paper Presentation Event in National Level Technical Fest Conducted in Khammam Institute of technology & sciences
  • Participated in a Two-day Level Workshop on Automatic Industrial Transformer Distribution and Load sharing system at Swarna Bharathi Institute of Sciences and Technology.
  • Event organizer in college annual day functions and other technical events.
  • Participated in a workshop on Electrical networks in Auto power supply control from different sources at Bomma institute of Technology and Sciences.

Timeline

Senior Software Engineer

CAPGEMINI TECHNOLOGY SERVICES INDIA LIMITED
06.2021 - 09.2021

Associate

WIPRO LIMITED
10.2020 - 02.2021

Customer Support Executive

CONSICE TECHNOLOGIES
03.2018 - 07.2020

Bachelor Of Technology - Electrical And Electronics Engineering

Khammam Institute of Technology And Sciences

Intermediate - MPC

Sri Sai Junior College

SSC -

SAMATHA VIDYALAYAM
Karthik DamallaSoftware Engineer