KARTHIK DURAIRAJ
Chennai
Summary
Exceptional leader talented at Team development, Project Management and True Leadership. Technically-savvy with outstanding customer relationship building training and presentation skills. Highly ambitious resource with background in Digital Marketing – Web Production. Expertise in market analysis, forecasting and client needs assessments. Skilled Technical Lead with 9+ years of experience in Web Content Management & Digital Marketing industry.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technical Lead
HCL Technologies
Chennai
02.2022 - Current
- Led successful migration project for Office Depot website, transitioning from coremedia (Legacy) page to AEM 6.5
- Acquired extensive expertise in utilizing AEM 6.5 CMS tool and configuring its features
- Developed various web page components such as HTML fragments, product card lists, and analytic tags.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
- Managed multiple tasks within tight deadlines while ensuring quality control throughout the process.
- Contributed to the development of an AEM 6.5 email template in partnership with the McAfee Email Retention team.
- Collaborated on enhancing the translation process for Acer pages
- Maintained seamless communication with project clients, addressing their queries and ensuring a smooth process workflow.
Content Management Executive - Digital
Hogarth Worldwide
Chennai
06.2020 - 02.2022
- Created and maintained Vertex website with DRUPAL 8 CMS tool
- Achieved hands-on experience in effectively leveraging Drupal CMS tool for seamless configuration.
- Managed and delivered tickets through JIRA tool within specified deadlines.
- Collaborated closely with DEV team to resolve code-related ticket issues
- Ensured efficient coordination with Onsite PMs to maintain seamless ticket workflow
Senior Analyst
TA Digital Pvt Ltd
Hyderabad
07.2019 - 06.2020
- Played a key role in migrating the Polycom website from AEM Classic to AEM 6.5 Version
- Authored web pages by updating contents, images, and other assets based on client specifications.
- Utilized BriteCove tool to upload and implement videos
- Managed the process of sending pages through SDL tool for global translation and publishing
- Played a significant role in developing the Fitbit website with AEM 6.4.
- Played a role in creating content for Fitbit website utilizing AEM 6.4
- Frequently engaged with clients to gather clarifications and requirements, effectively addressing inquiries and delivering results.
AEM Content Analyst
V2Soft Private Limited
Bengaluru
12.2018 - 04.2019
- Contributed to the development and management of content on AEM 6.4 platform as both a content author and publisher.
- Utilized HTML 5 and CSS for the customization of various components as needed
- Managed deployment and publication of web pages on AEM 6.4 platform.
- Evaluated the functionality of recently developed templates and components
Web Content Senior Consultant
Techaspect Solutions
Hyderabad
12.2017 - 04.2018
- Managed Polycom websites using Adobe Experience Manager tool for all locales including B2B and Partner sites
- Developed responsive web pages to meet client specifications
- Formatted pages by inserting components and editing HTML pages and CSS
- Managed clearing cache with Akamai tool to optimize website performance
- Managed team productivity by assigning requests.
Marketing Operations Analyst
Dell International Services
Hyderabad
10.2015 - 10.2017
- Exclusively handled the ION interactive tool to create and manage all lead gen forms.
- Implemented, monitored, and optimized Campaigns and creatives through ION Interactive tool in alignment with stake holders' business requirements.
- Built Responsive templates for Lead generation pages in desktop and mobile views
- Managed Eloqua integration to automate Thank You emails for all customers receiving creatives.
- Analyzed and summarized weekly reports for campaigns, tracking respondents and conversion rates.
IT Enabled Ops Proc Sr. Rep
Dell Business Process Solutions
Chennai
05.2014 - 10.2015
- Led the Content management team in designing Dell Websites, including making live changes to Help Me Choose links and other pages on Dell.com. Oversaw a team responsible for maintaining order codes and configurations in Dell's database per stakeholder and Sales Management guidelines.
- Managed smooth transitions by working extensively in Pilot Projects as a key facilitator and analyzer.
- Streamlined the customer experience on Dell.com by enhancing the usability of all segment pages, with a focus on maximizing revenue from Large Enterprise Solutions.
- Managed content for Dell websites worldwide, handling design, development and day-to-day maintenance of Dell.com webpages using SharePoint.
- Exclusively focused on managing and executing End of Life (EOL) initiatives for Dell.com globally
- Delivered Monthly and Business reviews to stakeholders and sponsors highlighting key performance metrics like Productivity, CU data, Quality and SLA/TAT etc.
Education
Bachelor of Technology - Information Technology
PMR Institute of Technology
Chennai, India11-2011
Higher Secondary Certificate - HSC
Sir MCTM Higher Secondary School
Chennai, India03-2007
Secondary School Leaving Certificate - SSLC
Sir MCTM Higher Secondary School
Chennai, India03-2005
Skills
- Adobe Experience Manager 65/64/classic UI
- Content Management
- HTML and CSS
- Project and Quality Management
- Team Management
- Performance monitoring
- Drupal CMS
- Big Commerce and SiteCore
Certification
- Successful completion of Adobe Experience Manager - Sites Business Practitioner certificate and recognized as an Adobe Certified Expert
- Completed Diploma in JAVA at NIIT, Chennai
Languages
Tamil
First Language
English
Proficient (C2)
C2
Father’s Name
- S. Durairaj
Marital Status
- Married
Address
#51, South Street, V.P. Colony, Ayanavaram,
Chennai, Tamilnadu. Pincode: 600023
Passport Number
- R4779652
Passport Expiry Date
- 29/10/2027
Hobbies
- Photography and Cooking
Timeline
Technical Lead
HCL Technologies
02.2022 - Current
Content Management Executive - Digital
Hogarth Worldwide
06.2020 - 02.2022
Senior Analyst
TA Digital Pvt Ltd
07.2019 - 06.2020
AEM Content Analyst
V2Soft Private Limited
12.2018 - 04.2019
Web Content Senior Consultant
Techaspect Solutions
12.2017 - 04.2018
Marketing Operations Analyst
Dell International Services
10.2015 - 10.2017
IT Enabled Ops Proc Sr. Rep
Dell Business Process Solutions
05.2014 - 10.2015
Bachelor of Technology - Information Technology
PMR Institute of Technology
Higher Secondary Certificate - HSC
Sir MCTM Higher Secondary School
Secondary School Leaving Certificate - SSLC
Sir MCTM Higher Secondary School
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