Karthik G
Team Lead
Plot #6, Mahalakshmi Garden Ext, Veerapandi Pirivu, Coimbatore,TN
Summary
To work in a dynamic professional environment with a growing organization and utilize creativity and innovative thinking for benefit of the organization and myself.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
2
2
Languages
Work History
Team Leader (Research Analyst)
Information Evolution India Private Limited
Coimbatore, TN
03.2020 - Current
- .Handling Team of 10 members.
- Training new people on the group for survey sectors (Retail, Industrial, Storage & Office Properties).
- Sending weekly reports to client.
- Maintaining monthly attendance report for my team.
- Sending monthly billing cycle report to my manager.
- Maintaining production count for my team and increase my team performance.
- Doing quality check on their production count and ensure Quality is in place.
- Have Provided 100% QA result consistently.
- Sending weekly quality reports.
- Sending monthly PA(Performance Analysis) Ratings of my team.
- Conducted research, gathered information from multiple sources and presented results.
- Developed team communications and information for meetings.
- Used Microsoft Word and other software tools to create documents and other communications.
Business Analyst
Oracle India Private Limited
Banglore, Karanataka
07.2019 - 01.2020
- Work with organization to help them improve their processes and systems.
- Support B2B business.
Lecturer, Computer Science
Sri Ramakrishna Polytechnic College
Coimbatore, TN
06.2017 - 10.2018
- Subjects Handled.
- Software Engineering.
- Multimedia Systems.
- Operating Systems.
- English Communication.
- Worked in Entrepreneurship Development Cell as Secretary.
- Attended Workshop on Entrepreneurship Development at FORGE.
- Scheduled lab and study sessions for students to increase subject understanding and maintain 100% GPA in classrooms.
- Assessed, documented and reported on student progress for computer class.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Technical Support Engineer
Accenture
Bangalore, Karanataka
07.2014 - 07.2015
- Worked for RRD Dongley Printing Company.
- Hands on Citrix tools.
- Trouble shooting on internet explorer.
- Password reset on gmail for internal employees.
- Resetting password on SAP(PEC,PRD,TEC),WCSS,AD account.
- Retained existing clients and developed new accounts by extending high quality and efficient support service.
- Served as primary point of contact for support relating to owned solutions and products.
- Maintained response times in compliance with internal policies to support business continuity.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Junior Process Associate
KG Information Systems Private Limited
Coimbatore, Tamilnadu
04.2012 - 04.2013
- Increased customer satisfaction by resolving issues.
- Worked for various service providers in USA.
- Worked for 8 MSO.
- AT&T internet service providers.
- Century Link.
- Comcast.
- Cable One.
- Bright House Network.
- Cox Communications.
- Mediacom.
- Verizon.
- Providing Sales and Service for all these MSO.
- Carried out day-day-day duties accurately and efficiently.
- Oversaw daily operations to ensure high levels of productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
BE - Information Technology
Maharaja Engineering College
Coimbatore 06.2008 - 12.2021
HSC - Computer Science
St.STANES HIGHER SECONDARY SCHOOL
Coonoor 06.2007 - 05.2008
AI SSLC -
ST.JOSEPH’S BOYS HIGHER SECONDARY SCHOOL
Coonoor 06.2005 - 05.2006
Skills
Communication - Courteous,Friendly,Professional manner of Communicating
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Leader (Research Analyst)
Information Evolution India Private Limited
03.2020 - Current
Business Analyst
Oracle India Private Limited
07.2019 - 01.2020
Lecturer, Computer Science
Sri Ramakrishna Polytechnic College
06.2017 - 10.2018
Technical Support Engineer
Accenture
07.2014 - 07.2015
Junior Process Associate
KG Information Systems Private Limited
04.2012 - 04.2013
BE - Information Technology
Maharaja Engineering College
06.2008 - 12.2021
HSC - Computer Science
St.STANES HIGHER SECONDARY SCHOOL
06.2007 - 05.2008
AI SSLC -
ST.JOSEPH’S BOYS HIGHER SECONDARY SCHOOL
06.2005 - 05.2006
Certification
Software Testing
• Fundamental principles and processes of software testing.
• Create test cases and run them using an automated testing tool.
CCNA
• CCNA R&S: Architecture, Structure, Functions, components, and models of the Internet and other computer networks.
• The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations.
• Build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.
.NET
• . NET space and . NET coding using C#.
• Major aspects of . NET development, including the Visual Studio Environment, data connections, the C# language, and WinForms and Web Forms projects.
PMO (Project Management Officer)
• Guidance and structure to the execution of projects.
• Planning the budgets
• Scheduling Tasks and resourcing
Cyber Security
• Defeating all online threats, including - advanced hackers, trackers, malware, zero days, exploit kits and cybercriminals.
• Covering all major platforms - Windows 7, Windows 8, Windows 10, MacOS and Linux.
• Understand the threat and vulnerability landscape through threat modelling and risk assessments.
• Explore the Darknet and mindset of the cyber criminal.
• Global tracking and hacking.
• Windows 10 privacy issues and how to best mitigate them.
• How encryption can be bypassed and what you can do to mitigate the risks.
• Master defences against phishing, SMShing, vishing, identity theft, scam, cons and other social engineering threats.
• Covering sandboxes, application isolation, virtual machines, Whonix and Qubes OS.
BI Business Intelligence Analyst
• Introduction to Data and Data Science
• Statistics and Excel
• Database theory
• SQL
• Tableau
• SQL + Tableau
Trainings
• Implant Training in (BSNL) “BHARAT SANCHAR NIGAM LIMITED"
• Entrepreneurship Development Program at "FORGE"
Project
DIGITAL IMAGE WATER MARKING
- Watermark an invisible signature embedded inside an image to show authenticity or proof of ownership
- Discourage unauthorized copying and distribution of images over the internet
- Ensure a digital picture has not been altered
- Software can be used to search for a specific watermark
Certification
Software Testing
• Fundamental principles and processes of software testing.
• Create test cases and run them using an automated testing tool.
CCNA
• CCNA R&S: Architecture, Structure, Functions, components, and models of the Internet and other computer networks.
• The principles and structure of IP addressing and the fundamentals of Ethernet concepts, media, and operations.
• Build simple LANs, perform basic configurations for routers and switches, and implement IP addressing schemes.
.NET
• . NET space and . NET coding using C#.
• Major aspects of . NET development, including the Visual Studio Environment, data connections, the C# language, and WinForms and Web Forms projects.
PMO (Project Management Officer)
• Guidance and structure to the execution of projects.
• Planning the budgets
• Scheduling Tasks and resourcing
Cyber Security
• Defeating all online threats, including - advanced hackers, trackers, malware, zero days, exploit kits and cybercriminals.
• Covering all major platforms - Windows 7, Windows 8, Windows 10, MacOS and Linux.
• Understand the threat and vulnerability landscape through threat modelling and risk assessments.
• Explore the Darknet and mindset of the cyber criminal.
• Global tracking and hacking.
• Windows 10 privacy issues and how to best mitigate them.
• How encryption can be bypassed and what you can do to mitigate the risks.
• Master defences against phishing, SMShing, vishing, identity theft, scam, cons and other social engineering threats.
• Covering sandboxes, application isolation, virtual machines, Whonix and Qubes OS.
Trainings
• Implant Training in (BSNL) “BHARAT SANCHAR NIGAM LIMITED"
• Entrepreneurship Development Program at "FORGE"
Project
DIGITAL IMAGE WATER MARKING
- Watermark an invisible signature embedded inside an image to show authenticity or proof of ownership.
- Discourage unauthorized copying and distribution of images over the internet.
- Ensure a digital picture has not been altered.
- Software can be used to search for a specific watermark.