Karthik Ganesh

IRS Logics

01.2023 - 10.2023

Driving growth in identified territories via outbound approach, reaching out to potential customers to file their taxes.
Performing discovery qualification with the leads to brief them about IRS Logics services, in order to educate prospective customers and discover opportunities.
Successfully identified and pursued new business leads, with an achievement of avg. 125% of target attainment of setting meetings every month.
Over 100% of the prospects qualified were converted into potential business for IRS Logics.
Ensured that the customer is satisfied and adequately taken care of while making a purchase.
Supporting the AMER Sales Reps/Tax Advisors in generating a pipeline in order to meet and over achieve their monthly quota.
Cross collaborated with other departments to deliver solutions according to schedule and per customer requirements.
Conducted market research and analysed customer trends to adapt sales strategies and tactics, resulting in improved sales performance and customer satisfaction.
Met and exceeded service level goals to achieve customer satisfaction standards and expectations.
Well versed with Convoso system and similar CRM systems in order to maintain account information and meeting notes.

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