Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Certification
Timeline
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KARTHIK GOPAL

Scrum Master, HR Operations Manager
Bangalore

Summary

Expertise in growing highly effective & efficient teams that work towards client delight by continuously delivering value in an agile based framework. With 15+ years of multi-geographical experience in building Products & delivering Services using Agile Delivery frameworks such as Scrum

Overview

15
15
years of professional experience
1
1
Certification

Work History

AGILE PROJECT MANAGER/ AGILE PMO

Mindteck
09.2019 - 02.2022
  • Identify Stakeholders, hosting kickoff Meeting, Managing resources and budget, clear communication, documentation, closure, and Internal Review meeting
  • Document key risk areas and develop plans to mitigate
  • Managing cross functional technical teams during the Project lifecycle
  • Risk Management and Stakeholder Management Budgeting, Costing and Staffing
  • Monitoring and Tracking project delivery and governance Maintaining Contract, PO, SOW repository
  • Liaise with staff members and act as main point of contact for account management matters
  • SCRUM MASTER
  • Managed Scrum teams Agile teams to achieve sprint deliverables by facilitating attending Sprint planning, daily standups, retrospectives, stakeholder meetings, product demonstration and training to clients Worked closely with Product owner and stakeholder in backlog management and continuous delivery of features across Sprints Tracked status of the scrum teams and documenting the best practices Assisted Product Owner in prioritizing sprint and Product backlog, new features, defects and work with team
  • Defined metrices for measuring and delivery effectiveness by burn down charts, burn up charts & Sprint Dashboards
  • Ensuring team is aligned with the objectives and deliverables

ACCOUNT MANAGER

02.2018 - 07.2019
  • Project workflow management for the lifecycle of the project Identified opportunities for improvement, recommended new procedures and policies, drove efficiency
  • Managed employee personal records in SAP, oversaw employee file management, and ensured confidentiality of information
  • Contributed to monthly review and audit process, compiled MIS reports

PROJECT COORDINATOR

WS Atkins India Pvt. Ltd
01.2017 - 02.2018
  • Directed PMO activities, provided local work instruction and allocated tasks to team members
  • Acted as team representative in business meetings and supervised team in lieu of Team Leader when required
  • Produced reports as well as MIS for business review, and managed all aspects of employee life cycle from on boarding to exit.

OPERATION EXECUTIVE

Millward Brown Market Research
01.2014 - 12.2016
  • Administered global inbound business, supported internal CS teams, and delivered cost efficient projects within allocated deadline
  • Managed country proposals both inside and outside region, processed purchase order, and collaborated with finance team regarding payments
  • Verified client requirements, forwarded information to respective teams, and monitored achievement of specifications within assigned deadline.

HUMAN RESOURCE CONSULTANT

Sri Vittala Agencies
10.2011 - 12.2013
  • Handled and supervised employee life cycle Handled all data in system and sensitive reports
  • Execution of offer letters, promotion letters, exit letters
  • Handled payroll report
  • Handled employee grievances
  • Raised Purchase order for vendors and liaising with finance team for the payments

HR SUBJECT MATTER EXPERT

Accenture Services Pvt. Lt
05.2006 - 10.2011
  • Reviewed employee strategy and ensured alignment with business objectives
  • Directed client relationships and fostered collaboration with internal team
  • Liaised directly with clients, advised them on implementation of HR best practices, and solved employee relations conflicts
  • Performed investigations, enhanced relationships between employees and management, boosted staff morale, and maximized productivity
  • Prepared contracts terms and provided insight on business unit structures, workforce as well as succession planning.

Education

BACHELOR OF COMMERCE -

Bangalore University

Skills

Agile Practices & Principles Project Lifecycle Management Stakeholder Management Client Collaborationundefined

Affiliations

Certified Scrum Master CSM from Scrum Alliance

Additional Information

  • ACHIEVEMENTS , Recipient of Spot Awards for serving excellent performance Recipient of Summit and Aptitude Award (2009 – 2011) Recipient of Team Award for 2017

Certification

Certified Scrum Master

Timeline

Certified Scrum Master

03-2022

AGILE PROJECT MANAGER/ AGILE PMO

Mindteck
09.2019 - 02.2022

ACCOUNT MANAGER

02.2018 - 07.2019

PROJECT COORDINATOR

WS Atkins India Pvt. Ltd
01.2017 - 02.2018

OPERATION EXECUTIVE

Millward Brown Market Research
01.2014 - 12.2016

HUMAN RESOURCE CONSULTANT

Sri Vittala Agencies
10.2011 - 12.2013

HR SUBJECT MATTER EXPERT

Accenture Services Pvt. Lt
05.2006 - 10.2011

BACHELOR OF COMMERCE -

Bangalore University
KARTHIK GOPALScrum Master, HR Operations Manager