KARTHIK K S
Kengeri, Bangalore
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. To get an opportunity where I can make the best of my potential and contribute to the organization's growth.
Overview
5
5
years of professional experience
Work History
Delivery Hub Manager
Zepto (Kiranakart Technologies Private Limited)
05.2024 - Current
- Spearheaded end-to-end operations of the micromarket, managing all aspects of dark store logistics, including inventory and outbound processes.
- Enhanced manpower efficiency through strategic planning, rostering, and training, boosting employee engagement and operational effectiveness
- Led rider operations, overseeing planning, onboarding, quality management, and productivity improvements.
- Conducted dark store capacity planning to align infrastructure with strategic goals, optimizing operational efficiency.
- - Developed and implemented SOPs to standardize operations, enhancing consistency and quality. - Promoted a culture of continuous improvement, utilizing lean practices and productivity tools to streamline processes and minimize waste.
- - Ensured exceptional customer service, institutionalizing processes that sustained high satisfaction and loyalty.
- Collaborated cross-functionally, driving innovative solutions and superior service delivery through shared expertise.
- - Led people management initiatives, including continuous training and mentoring of team members, fostering a culture of efficiency and continuous improvement in operations.
- Maintained high operational efficiency by ensuring timely receiving and putaway, with pending putaway managed within a 6-hour window
- - Enhanced inventory management through rigorous cycle count adherence, reducing damages, expiries, and quality issues, and ensuring bin/inventory accuracy.
Senior Executive
Zomato Hyperpure
11.2021 - Current
- Team Management and Assigning the Daily Tasks
- Check on the manpower reporting on daily basis
- Coordinating with Sourcing team and planning the Daily level INWARD Tonnage
- Inventory Management and Storage Location planning Zone & category wise
- Ensuring 100% Bin and Location Management to avoid disputes in Night operations
- Regular Audit on the Inventory to overcome issues
- (Expiry, Damage Non Moving SKU, Daily perishables)
- FC Manpower planning based on the Daily Tonnage of Inward and Outward
- Generating and Follow Up for the Monthly Manpower Payout for 3-PL Vendor with Finance team
- (Ops labour, Pickers, Facility staff and Security Staff)
- Planning Monthly FC Consumable
- Monitoring the F&V In-ward
- As per sales spec and ensuring regular MOQ completed on time
- Coordinating with LM and CRM on daily customer escalation and minimizing the issues
- Ensured minimal inventory deficit ,controlled wastages , and quality issues were decreased from 2.53% to 1.7% by taking entire ownership of F&V and Grocery inwards quality
- Took full responsibility for the ambient inward process, handled the inventory and stabilizing for 100% accuracy with 97.5% bin accuracy
- Ensuring On time picking and checking closure Zone wise
- (Ambient, F&V, Dairy, Poultry and Frozen)
- Analyzing the performance and Setting the Weekly tasks
- Check on 100% Order fulfillment without any major deviation
- Taken good control over all zone quality, fill rate, picking , checking and minimizing the shortfalls
TEAM LEAD
Udaan Pvt Ltd
11.2019 - 10.2021
- Setting up operations for the delivery business for B2B in Bangalore
- Define SOPs and managing warehouse end to end process
- Inventory management: Goods Movement, goods receipt, goods issue, transfer posting
- Physical Inventory: Creating Physical Inventory Document, Entering Physical Inventory Count, List of Inventory Differences, Posting the Difference
- Procurement and Issuing: Creation of Purchase order, Stock transfer order
- MIS Reporting: Generation of various reports like Inward, Outward, inventory, and RTO
- Hub operation : Segregate order that come based pin code, Assign route for LM vehicle for deliveries, Track delivery against routes, Returns & closing run sheets on time
- Streamlined the entire warehouse operation, reduced transportation cost, worked on better utilization of existent inventory space & minimized stock discrepancies
- Planning and allocating vehicles based on requirements
Education
Bachelor of Arts -
Bangalore University
04.2001 -
Skills
Skills and Strengths
Timeline
Delivery Hub Manager
Zepto (Kiranakart Technologies Private Limited)
05.2024 - Current
Senior Executive
Zomato Hyperpure
11.2021 - Current
TEAM LEAD
Udaan Pvt Ltd
11.2019 - 10.2021
Bachelor of Arts -
Bangalore University
04.2001 -
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