Karthik Kumar
Bengaluru
Summary
Technology & Business Visionary with over 10+ years of experience in various domains of IT Infrastructure like Enterprise Storage & Backup, End user Computing, Desktop Engineering and Messaging services.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Professional Services Engineer
NetApp India PVT LTD
12.2020 - Current
- Storage management tasks including LUN provisioning, modifying, reclaiming, orphan LUN cleanup.
- Managed NetApp storages on 7 mode cluster mode & Storage grid.
- Planning and Implementation of ONTAP upgrades.
- DR test practice every quarter
- Capacity Management .
- NAS Network switch upgrades on cisco Nexus switches.
- Weekend Migration activities.
- Working with NetApp engineering team on BURT related issues.
- Performance Management of clusters.
- Automation projects on NAS clusters.
- Worked on updated technologies and latest solutions on NetApp NAS.
Lead Consultant
JPMorgan Chase(BCT Consulting)
08.2020 - 12.2020
- Worked as part of build team for NetApp storage.
- Planning, designing and implementing the NetApp AFF and FAS series across the infrastructure site
Lead Consultant
ITC Infotech
06.2019 - 05.2020
- Worked on Cloud infrastructures AWS and Azure Cloud.
- Creates, removes, and expands file systems and volumes on multi-vendor storage products.
- Managed HP, EMC and NetApp Storage products.
- Provided enterprise support on Server, storage and Backup services.
Infrastructure Engineer
UST Global
11.2018 - 06.2019
- Managed more than 100 arrays and backup infrastructures from SAN and NAS end.
- Implemented or done setup on 19 HCI sites, products worked on VMware vSAN 6.5 and Nutanix 5.5.
- Solutions on Backup infrastructure on Avamar, Veeam and Veritas backup technologies.
- Upgrades on block level storage Pure, EMC (XtremIO,RPAvplex,VNX,unity) , HP MSA, EVA and HP 3PAR.
- Upgrades on NetApp NAS AFF & FAS series
Sales Coordinator
Abstream Technologies
03.2018 - 11.2018
- Shortlisting potential candidates and generated new sales leads for Enterprise Technology and Datacenter Architecture program
- Educated clients on current promotional offerings and courses using persuasive selling tactics.
- Selected, developed and delivered classroom and online training materials to meet program needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
Senior Systems Engineer
Cognizant Technology Solutions
12.2015 - 02.2018
- Managing and maintaining Exchange, Active Directory and group policies.
- Worked as L2 and L3 support across storage and backup domains. Built and maintained a network infrastructure consisting of Windows, Linux and virtual products.
.
IT Analyst
IMSHealth
12.2013 - 10.2015
- Enterprise Infrastructure services - Level 1.5 Storage & server support
- Managing and maintaining Exchange, Active Directory and group policies.
- Responsible for Incident, Change, Major Incident and service request management.
IT Support Analyst
Magna Infotech
06.2011 - 12.2013
- Active Directory, Messaging and Blackberry Enterprise services.
- Managing Blackberry Enterprise and Exchange servers for mail access.
Education
Bachelor of Engineering - Telecommunications
VTU
Bengaluru, Karnataka 10.2005 - 07.2009
Skills
- Storage Arrays: HP 3par, HP MSA, HP EVA, EMC VNX, NetApp (AFF & FAS), NetApp storage grid, unity, vplex, xtremIO, Pure Storage RPA, EMC data domain, DPA, DPC, ESRS etc
- Backup: Avamar, Veritas & Veeam backup
- Hyper converged Infrastructure :VMware vSAN 65, Nutanix 55
- Cloud Infrastructures : AWS, Microsoft Azure and google platforms
- SAN Switches : Brocade, Cisco
- Server : Microsoft windows server 2012,2016 &2019 & Linux
- Automation : PowerShell
- Process documentation
- Cloud services
Additional Information
Accolades
Awarded for performance management and analysis - NetApp 2022
Awarded for work, productivity and quality work - NetApp 2021
Awarded from client as best KT Playback session and Documentation – ITC Infotech 2020
Awarded with the title ‘Execution Mindset’ for setting up 19 Hyper converged infrastructure sites – UST Global, 2019
Best Performer – Cognizant Technology Solutions, 2018
Customer Experience Excellence Award- Cognizant Technology Solution, 2017
Languages
French
Beginner
A1
English
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Accomplishments
- Accomplished the fine tuning metrics on performance management for Citadel account, focused on 6 months to understand the performance pattern and based on that did a predictive analysis to tune the right metrics to the impacted clusters.
- KT and documented all the process related in terms of Infrastructure management services on storage and Server support for the client Accolade wines.
Timeline
Professional Services Engineer
NetApp India PVT LTD
12.2020 - Current
Lead Consultant
JPMorgan Chase(BCT Consulting)
08.2020 - 12.2020
Lead Consultant
ITC Infotech
06.2019 - 05.2020
Infrastructure Engineer
UST Global
11.2018 - 06.2019
Sales Coordinator
Abstream Technologies
03.2018 - 11.2018
Senior Systems Engineer
Cognizant Technology Solutions
12.2015 - 02.2018
IT Analyst
IMSHealth
12.2013 - 10.2015
IT Support Analyst
Magna Infotech
06.2011 - 12.2013
Bachelor of Engineering - Telecommunications
VTU
10.2005 - 07.2009
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