Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karthik Kumar

Hyderabad

Summary

Highly organized individual with experience in employee relations. Possess excellent organizational and communication skills, with a proven ability to work positively with different teams and cultures. Dedicated to increasing company morale, developing employee engagement and ensuring compliance with laws and regulations.

Overview

12
12
years of professional experience

Work History

Human Resources Administrator

Amazon Pvt Ltd
09.2021 - Current
  • Managing and utilizing HRIS to track employee data and manage HR processes.
  • Proficiency in using payroll software to manage payroll data, generate reports, and maintain employee records to ensure accuracy and timely payments
  • Managing employee benefits packages, including health insurance, retirement plans, and other benefits
  • Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, using human resources management system software.
  • Ensured compliance with all applicable laws, regulations, and policies across the organization.
  • Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
  • Facilitated internal communication regarding HR policies, events, and updates.

Senior Customer Service Representative

Synchrony Financial
03.2018 - 08.2021
  • Monitored outstanding account balances and determined need for further collections action.
  • Designed innovative approaches to optimize workflow, streamline procedures, and enhance customer service satisfaction levels.
  • Ensured compliance with all applicable laws, regulations, and policies across the organization.
  • Helped mentees become self-reliant through coaching and counseling.

Process Developer

GENPACT
07.2013 - 03.2017
  • Tracked and resolved discrepancies and past-due balances in accounts.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Train newly joined associates and handle escalated calls.

Education

Master Of Business Administration (M.B.A.) - Human Resources Management

Wesley Post Graduation College
Telangana
08.2021

Bachelors - Computer Electronics

Little Flower Degree College
HYDERABAD
06.2014

Skills

  • HRIS management
  • Payroll administration
  • Employee benefits management
  • Regulatory compliance
  • Employee records management

Timeline

Human Resources Administrator

Amazon Pvt Ltd
09.2021 - Current

Senior Customer Service Representative

Synchrony Financial
03.2018 - 08.2021

Process Developer

GENPACT
07.2013 - 03.2017

Master Of Business Administration (M.B.A.) - Human Resources Management

Wesley Post Graduation College

Bachelors - Computer Electronics

Little Flower Degree College

Similar Profiles

CREATE PROFILE
Karthik Kumar