Karthik Murgod
Sr. Engineer
Bangalore
Summary
Results-driven Data Analyst with proven expertise in data visualization, statistical analysis, and actionable insights to drive business decisions. Skilled in utilizing advanced tools such as Power BI, Tableau, and Python to transform complex datasets into meaningful reports. Adept at collaborating with cross-functional teams to improve productivity and customer satisfaction through data-driven strategies. Seeking to leverage analytical and problem-solving skills in a dynamic, fast-paced environment to contribute to organizational success.
Overview
2
2
years of professional experience
21
21
years of post-secondary education
2
2
Certifications
Work History
Sr.Engineer
Concentrix
Bengaluru
09.2022 - 05.2024
- Analyzed over 10,000 customer service survey responses, identifying patterns and trends that resulted in a 15% improvement in team productivity and a 10% increase in customer satisfaction.
- Designed and maintained 20+ Power BI and Tableau dashboards to track key performance indicators (KPIs), enabling real-time decision-making for leadership
- Conducted comprehensive data extraction, transformation, and visualization using Power BI, Tableau, and Excel, ensuring 100% data accuracy across reports.
- Automated data pipelines and reporting workflows, reducing manual effort by 12+ hours weekly and increasing reporting efficiency by 20%.
- Partnered with cross-functional teams to implement insights derived from data analytics, aligning strategies with business objectives and enhancing overall process efficiency.
- Trained team members in using Power BI and Tableau, improving their data visualization capabilities and fostering a data-driven culture.
- Utilized advanced Excel techniques (VLOOKUP, XLOOKUP, Pivot Tables) to consolidate and analyze data, supporting ad hoc reporting requests.
Education
Bachelor of Engineering - Mechanical Engineering
Vsivesvaraya Technological University
Belegavi 04.2001 - 01.2022
Skills
Technical Skills:
- Data Visualization & BI Tools: Power BI (Power Query, DAX, RLS), Tableau
- Programming Languages: Python (NumPy, Pandas, Matplotlib, Seaborn)
- Database Management: Microsoft SQL Server
- Statistics & Analysis: Descriptive and Inferential Statistics, Probability, Hypothesis Testing
- Microsoft Excel: Advanced functions (VLOOKUP, XLOOKUP), Pivot Tables, Data Cleaning
- Data Analysis: Exploratory Data Analysis (EDA), Feature Engineering, Sentiment Analysis
Additional Skills:
- Strong communication and collaboration skills with experience in cross-functional teams
- Detail-oriented with a focus on data accuracy and actionable insights
- Ability to train and mentor team members on data visualization tools
Projects
Sales Data Analysis
- Designed and deployed Power BI dashboards to analyze sales trends, resulting in a 20% improvement in decision-making efficiency.
- Transformed and cleaned large datasets using Power BI Desktop, ensuring 100% accuracy in reporting.
- Utilized DAX functions to create custom KPIs and interactive visuals for actionable insights.
- Implemented drill-through filters and slicers to enhance user interactivity and experience.
Insurance Data Analysis
- Built interactive dashboards using Power BI to analyze policy and claim trends, reducing reporting time by 30%.
- Extracted and profiled data from MS SQL Server to ensure accurate visualization.
- Integrated customer sentiment analysis in Power Query, leading to a 15% increase in insights relevancy.
- Configured Row-Level Security (RLS) to ensure compliance with data access policies.
UPI Transaction Data Analysis
- Developed dynamic Power BI reports to analyze transaction trends, reducing data analysis time by 25%.
- Automated data refresh schedules in Power BI Service, increasing efficiency by 20%.
- Enhanced report accessibility with bookmarks, navigation buttons, and optimized visual layouts.
- Conducted data profiling and transformation to ensure clean, reliable datasets.
Tools
- Data Visualization & BI: Power BI, Tableau
- Programming & Data Analysis: Python (NumPy, Pandas, Matplotlib, Seaborn)
- Database Management: Microsoft SQL Server, MySQL
- Microsoft Office: Excel (Advanced Functions, Pivot Tables, Data Cleaning)
- Other Tools: Power Query, DAX, Row-Level Security (RLS), Power BI Service
ENDORSEMENT
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
— Karthik Murgod
Certification
The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert — Udemy
Timeline
Sr.Engineer
Concentrix
09.2022 - 05.2024
Bachelor of Engineering - Mechanical Engineering
Vsivesvaraya Technological University
04.2001 - 01.2022
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