Summary
Overview
Work History
Education
Skills
Accomplishments
Applications
Timeline
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Karthik Naram

Dubbak

Summary

Dynamic Accounts Receivable professional with a proven track record at Amazon, excelling in billing, cash application processing and Deal setup. Recognized for exceptional attention to detail and problem-solving skills, I effectively streamlined invoicing processes, enhancing efficiency and customer satisfaction. Proficient in Microsoft Excel, I consistently deliver accurate financial reports and maintain robust internal controls.

Overview

6
6
years of professional experience

Work History

AR Accounting Assistant

Amazon (Varite Indai pvt ltd)
Hyderabad
10.2024 - Current
  • Managed all payments processing, invoicing tasks.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Processed and sent invoices, adjustments, and credit memos to customers.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support in preparing financial statements or reports related to invoice transactions.
  • Generated and processed invoices in accordance with billing cycles.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Answered customer questions to maintain high satisfaction levels.
  • Prepared monthly reports on accounts receivable aging activities.
  • Created financial documents such as debit memos, credit memos, journal entries and accruals related to invoicing processes.
  • Generated and distributed month-end statements for customers and resolved related concerns.
  • Processed invoice payments and recorded information in account database.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Updated Cash Application procedures manual as required.
  • Prepared weekly reports summarizing total amount of funds collected from customers.
  • Processed credit card payments utilizing the appropriate payment processor.
  • Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
  • Assisted in preparing daily bank deposits of all incoming payments.
  • Collaborated with other departments within the company to ensure prompt resolution of disputes.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Maintained accurate records of all dispute activity on customer accounts.
  • Analyzed customer accounts to identify and resolve disputes.
  • Resolved disputes by issuing credits or refunds when appropriate.
  • Responded promptly to emails, faxes and phone calls regarding disputes.
  • Understanding the customer queries and issuing the credit and re-bill, if required.
  • Delegated work to staff, setting priorities and goals.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Identified needs of customers promptly and efficiently.
  • Mitigated risk by accurately managing state and federal invoicing.
  • Review and understand the contract, deal plans, and specifications.
  • Reviewed details on incoming contracts, deals, and service agreements to keep pricing correct.
  • Reviewed purchase orders for accuracy and compliance with company policies.
  • Monitored email campaigns and analyzed data to identify trends in customer feedback.
  • Provided technical support to customers experiencing difficulties with their emails or accounts.
  • Reviewed incoming emails, and responded within established time frames.

Accounts Receivable

Cognizant Technology Solutions
Hyderabad
09.2022 - 09.2024
  • Works on fallouts as Idocs in SAP, converting orders into invoices.
  • Focusing on the daily flow of manual orders and manual invoices from the client.
  • Works on Salesforce.
  • Works on MEC (Month end closing) activities
  • Booking the Accruals for Bad Debts and OTB.
  • Preparing the sales statistics file monthly-wise.
  • Creation of sales orders based on the delivery note received.
  • Handling mailbox for customer queries.
  • Moving due dates, placing F blocks on the invoices, and providing the invoice copies to the customer based on request.
  • Reprinting the invoices in SAP.
  • Performing weekly and monthly reconciliations.
  • Works: Incomplete orders and checking the pre-system flows to SAP.
  • Successfully managed activities in the team to streamline the process.
  • Monitoring customer accounts for nonpayment issues and taking corrective action when necessary.
  • Updating customer account information, as needed, in order to maintain accuracy of records.
  • Analyzing customer accounts and generating monthly statements of account activity.

Accounts Receivable

Genpact
Hyderabad
09.2019 - 09.2022
  • Account receivables Billing Specialist, and Debt collection as well.
  • Reversal booking and invoice processing.
  • Handling helpdesk of the process and answering all the queries from clients, other departments, and working on their requests.
  • Answerable to finance solutions team for completing corrections on wrong booking of invoices.
  • Looking after generic mail box (GMB)and replying emails in timely manner
  • Working on clients' requirements on a daily basis.
  • Reported production details of team to management on a daily basis. Published end of the reports to the management.
  • Actively contributes with daily activities pre-close and month-end closing.
  • Process the Dunning through SAP and send to customers and vendors.
  • Stayed on top of all the guidelines to be followed in the team and for the process.
  • Successfully managed major activities in the team to streamline the process.
  • Sending Dunning letters to customers and vendors on a daily basis.
  • Ability to deal professionally with a number of external and internal customers.
  • Ability to adapt to new processes within a limited time frame.
  • Prepares daily and ad-hoc reporting within agreed SLAs.
  • Analyzing customer accounts and generating monthly statements of account activity.
  • Maintaining accurate records of invoices, debits and credits.
  • Ensuring timely collection of outstanding balances from customers.
  • Generating reports on accounts receivable status.

Education

MBA-Finance - Accounting And Finance

Indur Institute of Engineering And Technology
Siddipet, TG
08.2020

Bachelor of Commerce - Accounting And Finance

SVV Degree College
Dubbak,TG
12-2016

Intermediate - CEC

Saraswathi Junior College
Dubbak, TG
03.2013

SSC -

Government High School
Chellapur, TG
03.2011

Skills

  • Billing and Debt collection processing
  • Attention to detail and accuracy
  • Flexible with a positive "can do" attitude
  • Good communication skills
  • Balckline Reconciliation
  • GL Account Reconciliation
  • Invoice Processing
  • Account reviewing
  • Internal Controls
  • Problem Resolution
  • Transaction reviewing
  • Report Preparation
  • Statement Review
  • Account Reconciliation
  • Accounts receivable
  • Invoice processing
  • Problem solving
  • Invoicing and billing
  • Microsoft Excel
  • Month-end reports
  • Invoicing and collections
  • Account reconciliation
  • Discrepancy research
  • Month-end closing
  • MS office
  • Payment processing
  • Financial reporting

Accomplishments

  • Documented and resolved Store cases in the team which led to less dependency from client's providing information.
  • Sending mails customers and vendors regarding Due amounts.
  • With the consistent performance in the team, won "Bronze award for Best Performance" continuously for 4 times.
  • Recognized with badge Curious by management for continuous learning.
  • Trained team and made them handle them individually.
  • Self-motivator and ability to work in fast-paced work environment.
  • Got Client Recognition award.
  • Created SOP's by own and approved by the client's.
  • Giving classroom training and building up with new joiners and existing employees to educate process.
  • Self-motivator and ability to work in a fast-paced work environment.
  • Excellent team player with good listing skills.
  • I got appreciation by client for resolving the Idoc resolving from 6000 count to 500-line items.

Applications

  • SAP and S4HANA.
  • Blackline
  • Opter systems.
  • NOVA systems
  • Sales force
  • NetSuite
  • Boostr
  • Quickbooks.

Timeline

AR Accounting Assistant

Amazon (Varite Indai pvt ltd)
10.2024 - Current

Accounts Receivable

Cognizant Technology Solutions
09.2022 - 09.2024

Accounts Receivable

Genpact
09.2019 - 09.2022

MBA-Finance - Accounting And Finance

Indur Institute of Engineering And Technology

Bachelor of Commerce - Accounting And Finance

SVV Degree College

Intermediate - CEC

Saraswathi Junior College

SSC -

Government High School
Karthik Naram