Karthik Purushothamma

VoiceOver Internet Protocols

VoIP Porta Switch (v. MR95)

SIP Protocol.

Cisco Call Manager (v.12.0 & 12.5)

Cloud PBX Extension

VoIP Soft Switch

Sip Trunk Integrated with Cisco Call Manager.

Asterisk Server Installation and configuration.

VICIDIAL Server Installation and configuration.

3CX Server Installation and configuration

Grand stream PBX Server Installation &configuration

Linksys and Matrix Gateway.

Troubleshooting

Log Analysis

Vendor and customer Coordination

VoIP Vendors:

3CX

Viva Communications

Network Engineer

McAfee Proxy Server – Implementation and configuration.

Z Scaler - Cloud Support and configuration.

L2 Switch – Cisco Access switch (2960 model)

Access Point: Meraki, Forti AP, Aruba AP.

Job Roles & Responsibility VoIP Engineer

Installation and monitoring of IP PBXs.

Installation and monitoring Asterisk Free PBX.

Installation and monitoring VICIDIAL Server.

Installation and monitoring 3CX server.

DTMF, IVR, CCD, Voicemail, IMAP

Grand stream Gateway device

Linksys and Matrix Gateway

Cloud Soft phone installation

Sip account configuration (IP Phone / soft phone application)

IP Phone – All type of IP Phones.

Soft Phone Application – All SIP Supported applications.

Creation and monitoring of SIP Trunk traffics.

Log analysis & Troubleshooting.

Wireshark.

NOC,Network,Server

Server administrators install, configure, and maintain various types of hardware and software.

Need to configure, manage, and set up and maintain the servers and networks of the company.

Workstations to the company's network and monitor the network for any potential issues.

Maintain the networking systems, track server activity, and perform software upgrades.

Designing and implementing both the physical and wireless networks, communications and telecommunications.

Maintaining network performance and managing the electronic equipment that activates any network pieces.

Troubleshooting network problems.

Network monitoring and updates.

communications management & ISP Vendor Coordination.

Performance and quality reporting.

Software troubleshooting.

Quality control and assurance.

COE SERVER ADMIN

Managing and administrating servers for multiple customer offshore development centers (ODC). Performance performs restores, implement recovery procedures, and handle performance tuning. Ensure technical and functional designs meet business requirements.

Roles & Responsibilities:

• 24/7 support for organizational level critical datacenter & ODC servers

• Hardening the various server platforms

• Responding to customer requests for upgrading the server

• Providing technical support

• Innovative and time saving by providing the solutions

• Blade server installation and management

• New product release testing (Hardware Platform) on different OS platforms in integration with Tech Support Group.

• Providing technical solutions on hardware sizing to Critical Project needs and ODC’s and solution framework as per the requirements.

• OS Level troubleshooting and resolving issues.

• Managing more number of ESX & ESXi servers and Virtual Servers and VDI.

• Snapshot Management

• Cloning the virtual servers and reallocating resources.

• P2V Migration (VMware P2V converter) and & Implement V2V conversion using VMware Converter

• Installing and configuring VMware View in Virtual Desktop environment.

• Manage access control delegation of VM’s using Virtual Center.

• Implement Best practices as per VMware Standards.

• Configuring and manage vSphere 4 & 5, licensing and custom configuration.

• Providing capacity reports in weekly basis to the management for augmenting the Infra.

• Providing support for VMware, VDI.

• Providing the RCA for major issues.

Note :

Under the pay roll of RPS Consultancy, Franchisee Wipro InfoTech

Customer Support Engineer

Managing and administrating servers for multiple customer offshore development centers (ODC). Performance performs restores, implement recovery procedures, handle performance tuning. Ensure technical and functional designs meet business requirements

Roles & Responsibilities:

• 24/7 support for organizational level critical datacenter & ODC servers

• Hardening the various server platforms

• Responding to customer requests for upgrading the server

• Providing technical support

• Blade server installation and management

• New product release testing (Hardware Platform) on different OS platforms in integration with Tech Support Group.

• Providing technical solutions on hardware sizing to Critical Project needs and ODC’s and solution framework as per the requirements.