Karthik R
Retail Sales Officer
Chennai
Summary
Dynamic retail professional with a proven track record at Tanishq Jewellery, excelling in customer engagement and upselling strategies. Leveraging strong communication skills and product knowledge, I consistently enhance customer satisfaction and drive sales growth. Known for patience and empathy, I build lasting client relationships that foster loyalty and repeat business.
Overview
13
13
years of professional experience
Work History
Retail Sales Clerk
Tanishq Jewellery
10.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Enhanced store revenue by upselling related items and promoting seasonal sales events.
- Maintained updated knowledge of current trends and popular products in the retail industry.
- Coordinated teamwork efforts during busy periods or promotional campaigns to ensure sufficient coverage on the sales floor.
- Established rapport with customers through friendly interactions and attentive service, building loyalty to the brand.
- Responded promptly to telephone inquiries from potential customers while providing accurate information about available products or special offers.
- Customer orders are also based on customer design requirements, quickly assisting with the system and proceeding with the finalized order.
Retail Sales Clerk
Tanishq Jewellery
11.2015 - 10.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Sales Executive
Prince Jewelers
02.2013 - 10.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Greeted customers and helped with product questions, selections, and purchases.
Education
X -
Govt Hr.Sec.School
Ayyampettai 04.2001 -
XII -
Govt.Hr.Sec.School
Ayyampettai 04.2001 -
Certificate Course Of Jewel Appraisal
Samiappa Institute Of Co-Operative Management
Thanjavur, India 04.2001 -
Skills
Patience and empathy
Stock replenishment
Customer engagement
Handling customer complaints
Hard Working
Work Place Is Negotiable
Speaking & Writing Languages Known-Tamil,English,Telugu Good Communication Skills
Timeline
Retail Sales Clerk
Tanishq Jewellery
10.2022 - Current
Retail Sales Clerk
Tanishq Jewellery
11.2015 - 10.2018
Sales Executive
Prince Jewelers
02.2013 - 10.2015
X -
Govt Hr.Sec.School
04.2001 -
XII -
Govt.Hr.Sec.School
04.2001 -
Certificate Course Of Jewel Appraisal
Samiappa Institute Of Co-Operative Management
04.2001 -