Karthik K
Bengaluru
Summary
Accomplished Senior Operations Analyst with a proven track record at Oracle, specializing in streamlining Cloud sales processes and enhancing stakeholder communication. Renowned for excellent cross-functional communication and a proactive approach, adept in CPQ, SPM and Confluence. Demonstrated success in project management and process improvements, significantly boosting operational efficiency.
Overview
9
9
years of professional experience
Work History
HLGIU Operations Analyst
Oracle
Bengaluru
08.2022 - Current
- Managed multiple projects simultaneously, such as complex cloud contracting, HLGIU SAR Backlog project, delivering great results.
- Experience working with collections and the AR team on processes like credit memos, credit holds, and invoice-related issues.
- Strengthened communication between stakeholders facilitates a seamless flow of information for faster completion of work.
- Assist regional business partners with sales process knowledge to implement tasks such as migration, cloud contracting, and quote to fulfillment.
- Maintained sales processes in Confluence required for the Hospitality Sales Success team to function seamlessly.
SALES OPERATIONS SME
Oracle
Bengaluru
05.2018 - 08.2022
- Expertise in Oracle sales workflow, processes and Oracle sales tools like CPQ, OPC (CRM), SPM, OAL, DAS, and many more
- Responsible for training new recruits and documenting Quote-to-order processes for HW, SW and Cloud LOBs
- Cross functional experience with CSDM, GOM, Customer data and Provisioning teams.
SALES OPERATIONS ANALYST
Oracle
Bengaluru
08.2016 - 05.2018
- GSCO (Global Sales and Consulting Operations) SalesHelp central team is responsible for providing training, business, contract support, and communications on the Sales Systems and Tools used by Sales globally.
Education
Bachelor of Engineering - Mechanical
VISVESVARAYA TECHNOLOGICAL UNIVERSITY (VTU)
Karnataka01-2016
Skills
- Excellent communication skills with experience in cross-functional communication with Collections, AR team, OAL, Deal management, Order management etc
- Proactive approach with a can-do attitude
- Ability to identify top support areas, innovate and suggest process improvements
- Configure Price Quote (CPQ), Confluence, Quote to Order, Subscription plan management(SPM), Deal Approval System(DAS) etc
Timeline
HLGIU Operations Analyst
Oracle
08.2022 - Current
SALES OPERATIONS SME
Oracle
05.2018 - 08.2022
SALES OPERATIONS ANALYST
Oracle
08.2016 - 05.2018
Bachelor of Engineering - Mechanical
VISVESVARAYA TECHNOLOGICAL UNIVERSITY (VTU)
Similar Profiles
Kiran PSKiran PS
Principal Performance Engineer at OraclePrincipal Performance Engineer at Oracle
Bradey FosterBradey Foster
Technical Solutions Analyst 2 at OracleTechnical Solutions Analyst 2 at Oracle
Nathan CaldwellNathan Caldwell
Technical Solution Analyst at OracleTechnical Solution Analyst at Oracle