KARTHIK S

Managed client projects in Infrastructure Organization, upgrading network and server devices while establishing new infrastructure.

Provided analytical support for over 10 projects, improving outcomes through precise data analysis.

Oversaw a team of 10 project managers and 40+ cross-functional members to deliver large-scale technology projects.

Ensured project team comprehension of contract responsibilities and adherence to organizational structures.

Developed and implemented project management methodologies, including agile and waterfall, ensuring successful project execution.

Managed project budgets and resources, achieving notable cost savings for the organization.

Successfully delivered projects on time and within budget, enhancing efficiency and driving revenue growth.

Coordinated multiple projects simultaneously, reducing complexity and timelines through innovative scheduling methods.

Planned tasks, managed budgets, and tracked time to optimize project efficiency.

Developed key relationships with customers to identify and eliminate obstacles, maximizing project value.

Communicated with team members to gather information and update project plans and status reports.

Managed work breakdown structures, delivering detailed reports on earned value to clients and senior management.

Conducted risk assessments to proactively address potential challenges in project execution.

Facilitated collaboration among teams to ensure alignment and timely completion of deliverables.

Facilitated resolution of critical incidents through effective bridge call management with support teams.

Created priority one and priority two tickets based on incident severity for efficient prioritization.

Coordinated with stakeholders, including Incident Management and SRE teams, to clarify requirements.

Adhered to SLAs to resolve incidents promptly, minimizing risks to business operations.

Implemented ITIL best practices to optimize service management processes.