Karthik S
NEW DELHI
Summary
7.9 years’ experience in Data Analysis, MIS Reporting, Advance Excel techniques to solve business problems. Experience in collecting, organizing, interpreting, and disseminating various types of data and statistical figures. Proficient knowledge in analytics, statistics, and mathematics. Excellent understanding of business operations and analytics tool for effective analysis of data. Creative in finding solutions to problems and determining modifications for optimal use of organizational data
Overview
15
15
years of professional experience
1
1
Certification
Work History
MI Analyst
American Express Global Business Travel
05.2023 - Current
- Developed data-driven reporting and performance dashboards using advanced analytics to support decision-making and optimize client travel programs
- Analyzed data trends to support decision-making processes.
- Developed reports using analytical tools for management review.
- Identified opportunities for process improvements across the organization.
- Set specific goals for projects to measure progress and evaluate end results.
Digital Transformation Implementation
FIS Global Business Solutions India Pvt. Ltd
09.2022 - 04.2023
- Co-innovate with our clients to outline transformation roadmaps.
- Support delivery, account management, sales teams in problem solving and driving business growth
- Opportunity Identification by conducting detailed Process Discoveries &/ Customer Journey Mapping
- Develop Innovative solutions which helps in addressing the identified people, process, technology opportunities.
- Lead innovation related discussion with the clients during pre-sales meetings, client orals, Due Diligence, site visits, business review meetings, innovation councils and Consulting engagements
- Work closely with project management, IT, delivery teams to implement solutions as designed and monitor results / impact.
- Create a culture of problem solving by imparting trainings • Identify new technologies which can help us improve CNX &/ our client’s business processes
- Improve existing technology assets / offerings by contributing in refining product backlogs and by supporting POCs.
Sr. Analyst Business Intelligence
FIS _Google
05.2018 - 08.2022
- Drives the execution of strategy to achieve our client’s objectives.
- Responsible for regular reports and perform data analysis with Excel & Google Tools.
- Analyze and create Dashboards with Google Data Studio.
- Build Slides for Weekly, Monthly & Quarterly Review.
- Maintain weekly and monthly remuneration for Google Operation Team.
- Design and maintain data systems and databases; this includes fixing errors and other data-related problems.
- Mining data from primary and secondary sources, then reorganizing said data in a format that can be easily read by either human or machine.
- Report monthly data analysis findings in the form of dashboards to upper management to use in making organizational decisions.
- Measured and accurately processed materials to minimise wastage.
Employee Relations & Governance
FIS Global Business Solutions India Pvt. Ltd
02.2014 - 08.2018
- Spearheaded company's talent acquisition and recruitment processes.
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Formulated organisational chart with associated job ranks and responsibilities.
- Reviewed employment and working conditions every Monthly to ensure compliance with current employment laws.
- Evaluated and resolved employee performance-based claims and harassment incidents.
- Initiated employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals.
- Understanding the sensitive nature of Employee Interactions and ensures confidentiality as well as the Compliances of the Firm’s Policies and Legal guidelines.
Back Office Executive
FIS Global Business Solutions India Pvt. Ltd
NEW DELHI
11.2010 - 03.2014
- Captured customer data on CITRIX.
- Performed all work tasks in line with SLAs, maintaining compliance with service delivery contracts.
- Assisted with customer complaint investigations and drafted responses and resolutions.
Education
Data Analytics - Analytics
Brillica Services
01-2020
Bachelor of Arts - Arts
Calrox Teachers University
01-2012
12th - Arts
DTEA Sr. Sec. School
01-2009
Skills
- Data Analysis
- Business evaluations
- Dashboard intelligence tools
- Data Mining
- Data Visualization
- Business Intelligence
Accomplishments
I have done weekend Internship at Brillica Services Pvt. Ltd from 1st October 2020 to 12th December 2020. During the internship, I was exposed to various tools in Data Analytics – Python, Microsoft Power BI, Tableau, SQL by using these tools I have worked on below mentioned projects:
- Sales Analysis | Power BI
- COVID-19 | Power BI
- Quality Analysis | Google Data Studio.
- House Price Prediction | Python.
Certification
• Advance Excel | Microsoft
• Microsoft Power BI | IBM
• SQL | IBM
• Generative AI | Microsoft
• Microsoft Power BI | IBM
• SQL | IBM
• Generative AI | Microsoft
Skills
- Data Wrangling
- Dashboards & Reports
- Automation
Additional Information
- D.O.B - 15 Jan 1992
- Marital Status - Married
Accomplishments
- COVID-19 | Power BI
- Quality Analysis | Google Data Studio.
- House Price Prediction | Python.
Languages
- English
- Hindi
- Tamil
STRENGTHS & QUALITIES
- Excellent Product knowledge, reputation for resolving problems, and always add value to the Business Owners through unmatched service delivery.
- Timely Delivery of the assigned task.
- Ownership quality, a Team Player.
- Always positive and enthusiastic for learning new technologies which can contribute to process and business improvements.
Timeline
MI Analyst
American Express Global Business Travel
05.2023 - Current
Digital Transformation Implementation
FIS Global Business Solutions India Pvt. Ltd
09.2022 - 04.2023
Sr. Analyst Business Intelligence
FIS _Google
05.2018 - 08.2022
Employee Relations & Governance
FIS Global Business Solutions India Pvt. Ltd
02.2014 - 08.2018
Back Office Executive
FIS Global Business Solutions India Pvt. Ltd
11.2010 - 03.2014
Data Analytics - Analytics
Brillica Services
Bachelor of Arts - Arts
Calrox Teachers University
12th - Arts
DTEA Sr. Sec. School