Summary
Overview
Work History
Education
Skills
Languages
Interests
Accomplishments
Timeline
DeliveryDriver
Karthik Sankar

Karthik Sankar

Retail Sales &Team Management
Chennai

Summary

Accomplished Store Team Leader at Reliance Retail, adept in organization and Microsoft applications, enhanced store productivity by adapting to business changes and implementing effective merchandising strategies. Demonstrated excellence in communication and collaboration, significantly improving team performance and customer satisfaction. Proven track record in leadership, problem-solving, and achieving sales targets through innovative solutions and strategic planning.

Overview

4
4
years of professional experience

Work History

Store Team Leader -K3

Reliance Retail
Chennai
11.2023 - Current
  • Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
  • Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
  • Handled customer complaints and issues politely and professionally.
  • Conducted regular performance evaluations for staff members, offering feedback and guidance for improvement.
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Developed employee schedules that balanced individual needs with store coverage requirements, resulting in reduced overtime costs.
  • Implemented effective merchandising strategies for better product visibility and increased sales.
  • Trained new employees on store operations, customer service skills, and product knowledge.
  • Monitored staff performance, customer service and sales goals to meet and exceed targets.

Senior Operations Associate

Celio-EBO
Chennai
03.2022 - 10.2023
  • Developed comprehensive plans for new initiatives, outlining goals, resources required, and expected outcomes.
  • Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
  • Influenced long-term operational strategy planning contributing insights from day-to-day experiences in execution.
  • Managed staff workload distribution ensuring optimal coverage during peak periods maintaining high service levels.
  • Enhanced team productivity by implementing training programs focused on skill development and collaboration.
  • Analyzed data to identify trends and patterns and exercise strategic decisions.
  • Conducted regular inventory audits to prevent stock shortages and losses.

Senior Fashion Consultant

United Colours of Benetton
Chennai
09.2020 - 02.2022
  • Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
  • Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
  • Enhanced store sales by creating visually appealing merchandise displays that attracted customer attention.
  • Mentored junior consultants, fostering professional growth and enhancing team performance.

Education

Diploma In Civil Engineering - Civil Engineering

Mother Teresa Polytechnic College
Pudukkottai
06.2020

Skills

Cash register operation

Languages

English
Upper intermediate (B2)
Tamil
Advanced (C1)

Interests

Retail sales

Team management

Visual merchandising

Touch to managing level

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.

Timeline

Store Team Leader -K3

Reliance Retail
11.2023 - Current

Senior Operations Associate

Celio-EBO
03.2022 - 10.2023

Senior Fashion Consultant

United Colours of Benetton
09.2020 - 02.2022

Diploma In Civil Engineering - Civil Engineering

Mother Teresa Polytechnic College

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Karthik SankarRetail Sales &Team Management