Karthik Sankar
Retail Sales &Team Management
Chennai
Summary
Accomplished Store Team Leader at Reliance Retail, adept in organization and Microsoft applications, enhanced store productivity by adapting to business changes and implementing effective merchandising strategies. Demonstrated excellence in communication and collaboration, significantly improving team performance and customer satisfaction. Proven track record in leadership, problem-solving, and achieving sales targets through innovative solutions and strategic planning.
Overview
4
4
years of professional experience
Work History
Store Team Leader -K3
Reliance Retail
Chennai
11.2023 - Current
- Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
- Opened and closed store by counting cash, closing and opening registers and delegating daily staff assignments.
- Handled customer complaints and issues politely and professionally.
- Conducted regular performance evaluations for staff members, offering feedback and guidance for improvement.
- Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
- Developed employee schedules that balanced individual needs with store coverage requirements, resulting in reduced overtime costs.
- Implemented effective merchandising strategies for better product visibility and increased sales.
- Trained new employees on store operations, customer service skills, and product knowledge.
- Monitored staff performance, customer service and sales goals to meet and exceed targets.
Senior Operations Associate
Celio-EBO
Chennai
03.2022 - 10.2023
- Developed comprehensive plans for new initiatives, outlining goals, resources required, and expected outcomes.
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Influenced long-term operational strategy planning contributing insights from day-to-day experiences in execution.
- Managed staff workload distribution ensuring optimal coverage during peak periods maintaining high service levels.
- Enhanced team productivity by implementing training programs focused on skill development and collaboration.
- Analyzed data to identify trends and patterns and exercise strategic decisions.
- Conducted regular inventory audits to prevent stock shortages and losses.
Senior Fashion Consultant
United Colours of Benetton
Chennai
09.2020 - 02.2022
- Developed long-lasting client relationships through exceptional communication and understanding of individual needs.
- Increased customer satisfaction by providing personalized fashion advice and outfit recommendations.
- Enhanced store sales by creating visually appealing merchandise displays that attracted customer attention.
- Mentored junior consultants, fostering professional growth and enhancing team performance.
Education
Diploma In Civil Engineering - Civil Engineering
Mother Teresa Polytechnic College
Pudukkottai 06.2020
Skills
Cash register operation
Organization
Microsoft applications proficiency
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Self-Motivated
Written Communication
Interpersonal Communication
Languages
English
Upper intermediate (B2)
Tamil
Advanced (C1)
Interests
Retail sales
Team management
Visual merchandising
Touch to managing level
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of Number staff members.
Timeline
Store Team Leader -K3
Reliance Retail
11.2023 - Current
Senior Operations Associate
Celio-EBO
03.2022 - 10.2023
Senior Fashion Consultant
United Colours of Benetton
09.2020 - 02.2022
Diploma In Civil Engineering - Civil Engineering
Mother Teresa Polytechnic College