Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic
Karthik Sreenath

Karthik Sreenath

Bengaluru

Summary

Dynamic Product Owner/Scrum Master with a proven track record at Hexaware in driving product vision and strategy, aligning with business goals.

Expert in Salesforce CRM, Agile methodologies, and stakeholder management.

Excelled in transforming customer feedback into actionable insights, enhancing product value and user experience.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Product Owner/Scrum Master

Hexaware
05.2023 - 12.2024

Defined and executed the product vision, strategy, and roadmap, aligned with business goals.

Prioritized product features based on market research, customer feedback, and business impact.

Collaborated with Scrum teams to refine user stories, acceptance criteria, and backlog grooming.

Led sprint planning, daily stand-ups, sprint reviews, and retrospectives.

Acted as the bridge between business stakeholders, development teams, and customers to align product priorities.

Conducted competitive analysis, user research, and customer feedback sessions to identify pain points and opportunities.

Partnered with engineering, marketing, and sales teams to ensure seamless product launches and go-to-market strategies.

Business Analyst/Scrum Master

Mindtree
Bengaluru
08.2020 - 04.2023
  • Worked closely with business users, product owners, Salesforce developers, and administrators to align project goals.
  • Translated business needs into Salesforce functional and technical requirements.
  • Assisted in configuring Salesforce objects, fields, workflows, validation rules, and reports.
  • Designed and optimized Salesforce business processes using Process Builder, Flow, and Approval Processes.
  • Ensured data integrity, deduplication, and compliance with Salesforce best practices.
  • Acted as a servant leader, empowering development teams, and removing obstacles.
  • Tracked velocity, burndown charts, cycle time, and other Agile metrics.

Scrum Master

T-Systems
07.2018 - 08.2020
  • Ensured timely sprint execution by removing blockers and maintaining team focus.
  • Created customized reporting using MS Project and Power BI to track project progress.
  • Fostered communication between development teams, Product Owners, and stakeholders.
  • Conducted retrospectives to identify process improvements and boost team performance.
  • Led Agile training sessions for teams, new hires, and stakeholders.
  • Partnered with the Product Owner to prioritize and refine the backlog.

Project Manager

Genpact
02.2017 - 06.2018
  • Delivered BFSI projects focusing on payment systems and user experience enhancements.
  • Defined project charters, objectives, and risk mitigation plans in collaboration with stakeholders.
  • Monitored financials, ensuring project budgets remained within allocated limits.
  • Implemented agile workflows tailored to client needs, using tools like Clarizen.
  • Enhanced stakeholder engagement by presenting clear, actionable project updates.

Project Engineer

Wipro
11.2014 - 02.2017
  • Company Overview: Client: Shell | Industry: Global Energy
  • Collaborated on global energy projects, ensuring timely delivery and high-quality outcomes
  • Automated reporting processes using AEM, improving efficiency and accuracy
  • Participated in IT disaster recovery implementations for energy sector solutions
  • Worked closely with cross-functional teams to develop scalable cloud-based solutions
  • Supported pre-sales efforts by preparing technical documentation and demos for Shell's IT needs
  • Client: Shell | Industry: Global Energy

Education

MBA - Finance

IIT Patna
Patna
12-2025

Bachelor of Science - Computer Science, Mathematics, and Electronics

Bangalore University
Bengaluru
06-2014

Skills

  • Product Roadmap and Strategy
  • User research and persona development
  • UI/UX Design
  • Customer feedback analysis
  • Salesforce CRM (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud)
  • Salesforce Configuration (Objects, Fields, Page Layouts, Record Types, Workflows, Validation Rules)
  • Salesforce Automation (Flows, Process Builder, Approval Processes)
  • Salesforce reporting and dashboards
  • Agile and SAFe
  • Stakeholder management

Certification

  • Salesforce Certified Administrator
  • Project Management Professional (PMP)
  • Certified ScrumMaster (CSM)
  • Scaled Agile Framework (SAFe)
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Lean Sigma Yellow Belt

Accomplishments

  • Best Performance and Taking up new initiatives in first six months

Affiliations

  • Bronze Award for Excellent Achievement as new comer.
  • · Improved team productivity by implementing tailored Scrum workflows for specific project phases throughout SDLC
  • · Trained and implemented Scaled Agile Framework (SAFe) to ensure alignment across teams and enhance time to market

Timeline

Product Owner/Scrum Master

Hexaware
05.2023 - 12.2024

Business Analyst/Scrum Master

Mindtree
08.2020 - 04.2023

Scrum Master

T-Systems
07.2018 - 08.2020

Project Manager

Genpact
02.2017 - 06.2018

Project Engineer

Wipro
11.2014 - 02.2017

MBA - Finance

IIT Patna

Bachelor of Science - Computer Science, Mathematics, and Electronics

Bangalore University
Karthik Sreenath