Karthik Sriramoju

Security Guard
Bank of America (Contracted via G4S Security Services) — Mind Space, Hi-Tech City Hyderabad, India
June 2007 – June 2009

• Maintained round-the-clock security for high-value ensuring the safety of employees, clients, and sensitive financial assets.
• Monitored surveillance systems, controlled access to restricted areas, and conducted routine patrols to prevent unauthorized entry or suspicious activity.
• Assisted in emergency situations, including fire drills, medical incidents, and evacuation protocols, ensuring compliance with safety regulations.
• Maintained detailed security logs and incident reports, contributing to a well-documented and accountable security process.

Bouncer / Personal Security Staff
Private Celebrity Security Staffing — India
June 2009 – June 2012

• Provided personal security and crowd management for high-profile clients, including celebrities and public figures, across various events, functions, and travel engagements.
• Maintained a high level of discretion, professionalism, and vigilance while ensuring client safety in high-risk or high-visibility environments.
• Conducted advance venue inspections and threat assessments to proactively identify and mitigate security risks.
• Controlled access to VIP areas, managed unruly crowds, and swiftly de-escalated conflicts to maintain a secure and controlled environment.
• Collaborated with local law enforcement and event organizers to ensure seamless and confidential security coordination.

Security Supervisor – Inward & Outward Asset Management
ADP Pvt. Ltd. (Contracted via G4S Security Services) — Hyderabad, India
July 2012 – June 2014

• Supervised and coordinated the secure movement of assets in and out of ADP premises, ensuring 100% compliance with company protocols and inventory control standards.
• Monitored and documented all asset transfers, employee belongings, vendor movements, and delivery schedules to prevent unauthorized access or loss.
• Led a team of security personnel and ensured adherence to site-specific safety and reporting procedures.
• Conducted regular audits of security logs, gate passes, and asset registers to maintain accountability and traceability.
• Liaised with facility management, IT, and logistics teams to support seamless asset operations without compromising site security.

Security Officer
Amazon Transportation Services — Hi-Tech City, Hyderabad, India
April 2014 – March 2016

• Ensured the safety and security of transportation logistics, warehouse premises, and personnel by monitoring access points and implementing strict security protocols.
• Conducted regular vehicle and cargo inspections to prevent loss, theft, or damage during transit operations.
• Coordinated with internal teams and external vendors to maintain seamless security compliance in line with Amazon's global safety standards.
• Responded quickly to incidents, prepared detailed reports, and supported investigations in collaboration with management.
• Played a key role in maintaining a secure, 24/7 operational environment and contributed to reducing security breaches during peak periods.

Security Management Executive – Physical, Electronic & Information Security
Sutherland Health Care Solutions (Jaisurya Staffing Services Pvt. Ltd.) — Hyderabad, India
July 2016 – June 2018

• Oversaw end-to-end security operations, covering physical infrastructure, electronic systems, and information security compliance across the healthcare BPO environment.
• Managed access control, CCTV surveillance, and intrusion detection systems to ensure uninterrupted facility safety and monitoring.
• Ensured adherence to data privacy policies and regulatory standards, including HIPAA compliance and internal information security protocols.
• Conducted internal audits, risk assessments, and incident investigations to strengthen the overall security framework.
• Collaborated with IT and Compliance departments to reinforce security awareness and enforce data protection procedures.
• Played a vital role in new hire orientation, briefing incoming employees on site security policies, evacuation protocols, and information security practices.
• Actively participated in safe travel escort duties for female associates, especially during late night or peak shift hours, ensuring employee safety and well-being.
• Supported emergency preparedness drills, including fire evacuation and lockdown scenarios, enhancing response readiness across teams.

Manager – Operations, Customer Relations & Safety Compliance
Bharat GAS (Hind Electronics) — Hyderabad, India
Aug 2017 – Sep 2024

• Managed daily LPG distribution operations, ensuring timely and safe delivery, inventory accuracy, and high service quality.
• Oversaw order processing, stock management, billing, and staff supervision to maintain smooth and efficient logistics.
• Led a team of delivery personnel and office executives, conducting regular briefings on operational procedures and safety protocols.
• Conducted safety clinics for consumers and delivery staff to educate them on proper LPG usage, emergency handling, and cylinder safety measures.
• Interacted directly with customers to collect feedback on delivery experience, product handling, and delivery personnel behavior, using insights to improve service quality.
• Regularly visited client gas banks at apartments, hotels, and commercial sites to resolve customer concerns, ensure compliance, and maintain service satisfaction.
• Handled grievance redressal, emergency responses, and complaint closures with professionalism and customer focus.
• Maintained all regulatory documentation, safety records, and internal audit readiness in alignment with Bharat Petroleum’s guidelines.
• Promoted digital booking, mobile app usage, and e-payments among customers for improved accessibility and convenience.
• Collaborated with vendors, government departments, and regional distributors to ensure legal and operational compliance across all service areas.