Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
KARTHIK TIRUPATHI

KARTHIK TIRUPATHI

HYDERABAD

Summary

Results-driven professional with over 11 years experience in order management and supply chain. Proven track record in enhancing order accuracy and reducing backlog through cross-functional collaboration and data analysis. Proficient in SAP and skilled in project management, delivering impactful solutions that improve operational efficiency and customer satisfaction. Insightful Requirements Analyst known for ability to increase productivity and efficiently manage tasks. Skilled in requirements gathering, process mapping, and stakeholder communication. Adaptable team player with strong problem-solving skills, able to analyze complex information and develop effective solutions collaboratively. Excel in fast-paced environments through exceptional organizational and prioritization abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

SR. Global Specific Requirements Analsyt

Micron
Hyderabad
07.2021 - Current
  • focused on supply chain, ensures that customer-specific requirements are understood, implemented, and maintained across global operations. we bridge customer expectations with internal processes, ensuring compliance, quality, and efficient product delivery.
  • Serve as the primary interface between global customers and internal teams regarding customer-specific requirements
  • Interpret, document, and communicate customer-specific requirements (CSRs) and ensure their integration into the organization’s quality management systems and supply chain processes.
  • Coordinate with cross-functional teams (Sales, Field Application Engineers, Order Entry team, Master Data, quality team Etc.) to ensure alignment with CSRs throughout the product lifecycle.
  • Monitor, track, and report on the implementation status of CSRs across global sites, ensuring consistent compliance.
  • Led backlog planning initiatives, reducing order backlog by 30% through process optimization and proactive stakeholder engagement.
  • Analyzed and tracked order fulfillment metrics, identifying bottlenecks and implementing corrective actions to improve on-time delivery rates by 10%.
  • Collaborated with Sales, Operations, and Logistics teams to ensure seamless order processing and fulfillment.
  • Developed and maintained dashboards and reports for executive leadership, providing actionable insights on backlog status and fulfillment performance.
  • Utilized SAP and advanced Excel techniques for order tracking, root cause analysis, and scenario planning.

Specialist in Order Management

Dell Technologies
Hyderabad
10.2018 - 10.2020
  • Managed the end-to-end order lifecycle, from order entry to delivery, ensuring accuracy and adherence to customer requirements.
  • Coordinated with production and logistics teams to prioritize and expedite critical orders, achieving a 98% order accuracy rate.
  • Assisted in the implementation of process improvements that shortened order processing time by 20%.
  • Provided training and support to new team members on order management best practices, and ERP system usage.
  • Develop business architecture using requirements such as scope, processes, alternatives, and risks.
  • Led a project that improved inventory accuracy by 15%, resulting in significant cost savings, and enhanced customer satisfaction.
  • Involved in the automation of the COSA project, which benefited three HC.
  • Analyze the client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.
  • Focusing on business with large enterprises, small and medium-sized businesses, and consumers in South Asia and India, including order processing, cancellations, and rebooking.
  • Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
  • Generating daily MIS reports and weekly Asia-Pacific region backlog summary report – updating the senior manager with up-to-date market acquisitions, and daily activations through MIS reports.

Senior Consultant

Sutherland Global Services
Bangalore
02.2014 - 10.2018
  • Research customer problems and deliver solutions, and facilitate audit and CSA (Control Self-Assessment).
  • Support senior members within the department and across departments for executing initiatives and daily activities.
  • Responsible for order requirements, and checks the price and quantity of each item listed.
  • Drive order processing efficiencies, or sales operations process improvements, through various projects.
  • Maintains associated records, prepares related reports, and manages business-level metrics.
  • Communicates regularly, and effectively with leadership and the team.
  • Focuses on influencing and delivering a positive customer experience according to standards and vision.
  • Verifying customer purchase orders and ensuring their compliance with all applicable statutory laws.
  • Analyze data on QC results to identify frequent, common errors. Work towards improving quality and reducing the quality check ratio.
  • Handled UAT testing for every new GII updates/versions.
  • Gross order cancellation percentage for India was at 15.3% from Q1 Week 7 to Q2 Week 6 FY16, which was leading to duplication of work across functions such as Sales, Ops, Credit, Cash Application, Production Control, and Pricing Desk.
  • Cancellation rates improved from 15.3% to 8.4% as a result, on average. We avoided 640 order cancellations, which in turn resulted in rework per week. This project yielded hard savings of 4 HC in OP and productivity improvement across functions.

Education

B.TECH - Electrical And Electronics Engineering

Jawaharlal Nehru Technological University
Anantapur
04-2013

Intermediate - MPC

Narayana Junior College
Nellore
05-2009

SSC -

Vijaya Bharathi English Medium School
Madanapalle
04-2007

Skills

  • Order Management
  • Master data audits on the Maestro tool
  • Sales process knowledge
  • Data Analysis and Reporting
  • Omega Application
  • Order processing
  • Quality management systems
  • Customer-specific requirements
  • SAP proficiency
  • Supply chain management
  • Project management
  • Cross-functional collaboration

Accomplishments

  • Best performer for more than 16 times at Sutherland
  • Best Team Player Award at Micron
  • Innovation Award at Dell

Certification

Generative AI in Supply Chain Management 2024 - IIM Mumbai

Data-Driven Supply Chain Transformation – IIM Mumbai

Science of Supply Chain – Micron Technology

Supply Chain Manager Journey – Skillsoft

Managing and Supporting Others - Skillsoft

Design Thinking in Implementing the Process – PMI and LinkedIn

Innovation Mindset - Skillsoft

Python Professional – Edureka

Certified Automation Tester – Qspiders

Critical and Strategic Thinking for Better Judgment and Decision Making - LinkedIn

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Kannada
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Timeline

SR. Global Specific Requirements Analsyt

Micron
07.2021 - Current

Specialist in Order Management

Dell Technologies
10.2018 - 10.2020

Senior Consultant

Sutherland Global Services
02.2014 - 10.2018

B.TECH - Electrical And Electronics Engineering

Jawaharlal Nehru Technological University

Intermediate - MPC

Narayana Junior College

SSC -

Vijaya Bharathi English Medium School

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KARTHIK TIRUPATHI