Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
AdministrativeAssistant

Karthik T. S.

Sales, Key Account Management And Program Management
Bangalore

Summary

Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Program Manager

Amazon India
Bangalore
03.2022 - Current
  • Taking measures to provide high graded customer satisfaction.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors
  • Met with project stakeholders on regular basis to assess progress and make adjustments
  • Established milestones and objectives based on input from functional areas and stakeholders
  • Handling 45 warehouse operators pan India and responsible for smooth operations in all Amazon's 3p warehouses(Multi-Seller Flex).
  • Coordinating and aligning internal stake holders (Sales, Operations, Logistics, Compliance, Legal) to make sure performance of Multi-Seller Flex sites is not getting impacted.
  • Run Pilots to find ways to grow business and revenue for Amazon.
  • Developed and maintained logistics workflows, procedures and reports

Assistant Sales Manager

Amazon India
Bangalore
03.2019 - 01.2022
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Onboarding new sellers on Amazon platform.
  • Driving the team to take care of P&L of the sellers onboarded.
  • Responsible for growth of Sellers onboarded on Amazon India.
  • Handled Key accounts of Amazon.
  • Conducted daily effective sales huddles with 23 person team to focus on behaviors that would convert to sales
  • Assisted sales team with completing customer transactions and managing issues
  • Managed and developed sales team
  • Forecasted sales and established processes to achieve sales objectives and related metrics

South Regional Business Head

Netambit Info source
Bangalore
01.2017 - 02.2019
  • Pilot runner for Swiggy, Big Basket, Clix Capital etc. for South region thorough Netambit’s internal sales team.
  • Team building- Right from Hiring/Team alignment/ Training and Business Building.
  • Acted as SPOC between company and client.
  • Bought up Half left projects.
  • Was part of new Business on boarding/ Model Planning
  • Responsible for Rs 1.5 cr revenue generation for Big Basket from South India.
  • Responsible for 1500 restaurant on boarding per Month and complete P&L of the restaurants on boarded for Swiggy.
  • 8 Responsible for Rs.50 Lakh value documents pickups.
  • 9 Responsible for 3500 Health insurance registrations for Clinikk.
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Developed and maintained courteous and effective working relationships
  • Resolved problems, improved operations and provided exceptional service.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered services to customer locations within specific timeframes.

Area Sales Manager

Tinyowl Technologies
Bangalore
07.2015 - 11.2016
  • Handled sales team of 12 people for south Bangalore Region to acquire and onboard restaurants on Tinyowl platform.
  • On Boarded 600 Plus potential individual and chain restaurants of south Bangalore.
  • Responsible for the P&L of the restaurants through Relationship Managers.
  • Taking care of marketing activities for restaurants of assigned localities.
  • Responsible for reduction of order Generation, cancellations and delay in delivery.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.

Business Development Manager

Coffee Day Beverages
Bangalore
04.2013 - 06.2015
  • Started the career as Business Development Executive. The responsibility was to place coffee vending machines in potential places and to take care of primary and secondary sales. Got promoted as BDM for upcountry Karnataka.
  • Handled 21 distributors and sales team.
  • Added 13 new distributors for new and existing markets
  • Increased coffee vending machine installation numbers rapidly in upcountry market.
  • Achieved machine, consumable and rental targets in last financial year.
  • Created entry for coffee day where market was in hold of competitors.
  • Increased primary and secondary consumption in assigned domain from 60 kilos to 1100 plus Kilos.
  • Set record of achieving highest machine numbers in month from upcountry
  • Increased machine numbers rapidly in upcountry market. Added 217 potential machines in upcountry which has still running in many institutions SMEs and in selected retail points.
  • Set record of achieving highest machine numbers in month from upcountry.
  • Achieved vending machine, consumable and rental targets in last financial year
  • Taking care of both primary and secondary sales
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email, and in-person inquiries.

Education

MBA - Sales And Marketing

BSBS Business Academy
Bangalore
01.2011 - 06.2013

Skills

    Vendor Relationship Management

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Accomplishments

  • Responsible to Prepare the YoY framework for Amazon’s Multi-Seller Flex program.
  • Aligning the internal stakeholders for the growth of this program.
  • Aligning the internal sales team to increase the seller’s base at MSF.
  • Providing the support to the sellers to grow in the platform by aligning the internal Account Managers and category team.
  • Working closely with MSF operators and make sure ontime Inventory replenishments are happening.
  • Driving the activities to motivate or promote MSF program.
  • Driving the sales team for new sellers on Amazon platform through MSF operators and city leads.
  • Driving the GMS from the launched sellers through account management.
  • Implementing the standards at MSFs as per Amazon’s warehouse SOP.
  • Aligning and coordinating with the internal stakeholders to facilitate the required action for sellers’ cluster replication and in adding the updated tech features in MSF WMS.
  • Responsible for end-to-end warehousing operations and operators’ profitability.
  • Handled MSF business for south and east region.
  • Responsible for Hiring, Training and Handling city leads and MSF operators.
  • Responsible to drive the onboarding of sellers from all categories like Baby, Electronic, Apparels etc through Partners and FOS.
  • Responsible for the partners account management.
  • Responsible Site wise and seller wise GMS.
  • Responsible for Partners pay-out.
  • Pilot runner for Swiggy, Big Basket, Clix Capital etc. for South region thorough Netambit’s internal sales team.
  • Team building- Right from Hiring/Team alignment/ Training and Business Building.
  • Acted as a SPOC between company and client.
  • Bought up Half left projects.
  • Was a part of new Business on boarding/ Model Planning
  • Responsible for Rs 1.5 cr revenue generation for Big Basket from South India.
  • Responsible for 1500 restaurant on boardings per Month and complete P&L of the restaurants on boarded for Swiggy.
  • Responsible for Rs.50 Lakh value documents pickups.
  • Responsible for 3500 Health insurance registrations for Clinikk.
  • Handled a team of 12 people for south Bangalore Region.
  • On Boarded 600 Plus potential individual and chain restaurants of south Bangalore.
  • Responsible for the P&L of the restaurants through Relationship Managers.
  • Taking care of marketing activities for the restaurants of assigned localities.
  • Responsible for reduction of order Generation, cancellations and delay in delivery.
  • Started career as a BDE sales. My responsibility was to place the coffee vending machines in potential places and to take care of primary and secondary sales. Got promoted as BDM for upcountry Karnataka.
  • Handled 21 distributors and DSE’s.
  • Added 13 new distributors for the new and existing markets
  • Increased the machine numbers rapidly in upcountry market.
  • Achieved the machine, consumable and rental targets in last financial year.
  • Created an entry for coffee day where the market was in the hold of competitors.
  • Increased the primary and secondary consumption in my domain from 60 kgs to 1100 plus kgs.
  • Set a record of achieving highest machine numbers in a month from upcountry
  • Increased the machine numbers rapidly in upcountry market. Added 217 potential machines in upcountry which has still running in many institutions SMEs and in selected retail points.
  • Set a record of achieving highest machine numbers in a month from upcountry.
  • Achieved the vending machine, consumable and rental targets in last financial year
  • Taking care of both primary and secondary sales
  • Generated 140 new potential leads for L’Oreal Professional.
  • Identified a loophole in Chennai market and succeeded in pegging it.
  • Generated Rs.3lakh business from small new salons.
  • Took Just Bake’s products to new set of customers across unexplored segments of institutional consumers’ viz. Event management companies, IT firms, Jewellery outlets, Hospitals, Pre-schools, International schools, Churches and Cricket Boards.
  • Ideated and implemented ‘calendar event marketing’ to increase footfalls to the store.
  • Acquired Café Coffee Day and Gloria Jeans for Just Bake central account for daily pasteries and snacks.
  • Serviced Café Coffee Day for a daily order of Rs. 20,000 for three stores, resulting in adding a business worth Rs. 72 lakhs per annum to Just Bake from three CCD stores.

Personal Information

Date of Birth: 03/24/90

Timeline

Program Manager

Amazon India
03.2022 - Current

Assistant Sales Manager

Amazon India
03.2019 - 01.2022

South Regional Business Head

Netambit Info source
01.2017 - 02.2019

Area Sales Manager

Tinyowl Technologies
07.2015 - 11.2016

Business Development Manager

Coffee Day Beverages
04.2013 - 06.2015

MBA - Sales And Marketing

BSBS Business Academy
01.2011 - 06.2013
Karthik T. S.Sales, Key Account Management And Program Management