Karthik Umapathy

• Intensive interaction with onshore team towards process-based learning and transmitting knowledge to all the teammates without any breach.
• Processing transactions: principal payment (prepayment and repayment), interest, unutilized fee, standard letter of credit fee, new loan creation and conversion of funds, LOC issuance and reduction, rollover, and margin change.
• Predominantly works with lively transaction audit on a day- to-day basis and get them posted to meet SLA's by prioritizing high dollars.
• Analyzed, examined, and interpreted the chronology of monetary Address Chennai, India 600012 Phone 8015204625 E-mail sstweety1494@gmail.com Auxiliary role in process: Reviewing the status of the uncleared recon breaks 30+ days and following up with processors to complete as early as possible, improved operational efficiency by identifying and implementing process improvements and streamlining
• Computation of unpaid interest from the existing principal balance of the loan by the pro-rata share% using Interest capitalization.

Auxiliary role in process:

*Responding to all the client deliverables and emails by prioritizing the work and customary completion.

*Engaged in process of providing training to the new hired colleague. Corroborate whether tasks in queue are being moved at the stipulated time by teammates.

*Tracking errors on a timely basis and discussing it during team huddle tirelessly, minimized teammates to commit repetitive errors and maximized process quality to 99.9%, Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.

*Prioritized initiatives to increase success rates of strategic projects and Produced documentation outlining process improvement solutions also Optimized workflow through the development of detailed process maps, resulting in increased productivity

Process: Loan Administration:

• Managing the Global Whole sale Credit operations portfolio for participation and indexing for Financial Institutions and Large Corporate Clients for Bank of Ireland regions

• To set up the Customer & Facility in ACBS applications based on the FDT notices received by the various lender sand branch officers.

• Handling all type of transactions like Repayment, Prepayment, Rollovers, Drawdowns, Pay downs asper Cutoffs.

• LIBOR (London Interbank Offering Rate) is set up on the maturity of commercial loans. Processing ad hoc payment and commitment fees.

• Additionally, fees, invoices like Commitment Fee, Unutilized Fee, LC Fee, and Agency Fee.

• Setting up SSIs (Standard Settlement Instructions) using Reference Data Services.

• Handle All kind of Static Amendments and weekly Client call.

➢ Career Highlights:

•Process – Working for the Payments and Credit Card Operations Team with Barclays in the banking industry. Complaints Handling – For Barclaycard complaints and making payments to customers. • PPI Product – Barclaycard MasterCard and Visa, and other migrated cards with Barclays.

• PPI Product – Barclaycard MasterCard and Visa, and other migrated cards with Barclays.

• Investigating the Complaints and make the Final Response letters and payment to customer via FT, Prequal BACS and Cheque.

• Here the main theme is to deal the customers and other 3rd party CMC, Solicitor, FOS dealers to solve the issues for customer regarding their Queries, Payments and Refundable dues.

• Worked as a technical assistant for eight months in research and development department.