Karthik V

• Optimized test cases to maximize success of manual software testing.
• Proposed development and testing improvements to positively impact usability, function and performance.
• Provided extensive quality assurance training via both in-person and remote teleconferences.
• Validated Errors and Contributions to meet strict design standards and quality benchmarks.
• Monitored activities and supporting systems to meet compliance regulations.
• Developed quality assurance plans by conducting Quality Sessions and TN analyses.
• Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
• Fixed identified issues to increase productivity and boost workflows.
• Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
• Created and achieved product quality objectives and met product specifications.
• Mentored and coached team members on QA topics and strategies.

> Monitoring Calls and Sharing Feedbacks to the advisor in presence of TL/ AM

> Preparing Daily, Weekly and Monthly Reports to check the Process performance and Planning for the improvements

> Conducting internal and External Calibration within the Organization to be on the same page and work on the major contribution for improvements

> Evaluation on Dip check and process / Product knowledge test within the team

• Recorded, analyzed, and distributed statistical information.
• Inspected products and worker progress throughout production.
• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Monitored staff organization and suggested improvements to daily functionality.
• Implemented new quality assurance and customer service standards.
• Reported production malfunctions to managers and production supervisors.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Applied coaching techniques and tools to support managers and team members in improving performance.

• Communicated with production team members about quality issues.
• Evaluated components and final products against quality standards and manufacturing specifications.
• Completed precise measurements using special tools.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Resolved customer complaints by investigating problems and developing solutions.