Karthik G - Associate Technical Customer Support Advisor

Summary

Dynamic business operations specialist with a proven track record in process improvement, project coordination, tender support, and customer lifecycle activities. Recognized for delivering reliable reporting that informs key business decisions and fosters collaboration across diverse teams. Highly adaptable and motivated, committed to continuous learning and growth while embracing new challenges that enhance both personal development and organizational success. Passionate about leveraging expertise to optimize operational efficiency and contribute to strategic objectives.

Overview

1

year of professional experience

2

Certifications

Work History

Associate Technical Customer Support Advisor

SYNAMEDIA INDIA PRIVATE LIMITED

02.2025 - 12.2025

Managed and optimized Excel-based & proprietary software based tracking systems, improving visibility and data integrity across teams.
Gained exposure to the entire customer lifecycle, from initial outreach and qualification to order processing and closure.
Worked with lead scoring, opportunity rating, and end-to-end sales methodologies, contributing to more accurate revenue operations.\
Collaborated effectively in a remote, cross-regional team, coordinating with colleagues across time zones and business functions.
Created data-driven presentations and business summaries for internal stakeholders, supporting strategic discussions and decisions.
Maintained and continuously updated customer data and documentation, ensuring accuracy for reporting, forecasting, and smooth workflows.
Promoted a positive work environment by actively contributing ideas during team meetings aimed at enhancing overall productivity.

Education

MBA - Business Analytics & Marketing

B.M.S College of Engineering

BE - Electrical & Electronics

Rajarajeswari College of Engineering

01-2022

Skills

Statistical & Analytical Tools: Advanced Excel, Dynamics 365, SPSS

Programming Language: Python (Basics)

Effective presentation skills

Revenue operations management

Report generation

Customer success management

Teamwork and collaboration

Multitasking Abilities

CRM software

Data management

ACADEMIC INTERNSHIPS

MARUTI SUZUKI- TRINITY MOTORS PRIVATE LIMITED

1. Upskilled about how Marketing, Sales, Operations, Supply Chain, and Customer Relationship teams function within the organization.

2. Upskilled various technical concepts and technologies related to automobiles, supporting better coordination with cross-functional and technical teams.

Accomplishments

Honored by Governor of Karnataka for completion of Rajyapuraskar in Bharat Scouts & Guides.
Honored by District Commissioner for completion of Tritiya Sopan in Bharat Scouts & Guides.

Certification

FUNDAMENTALS OF DIGITAL MARKETING

DECLARATION

I hereby ensure that all the above details are true & correct as per my best knowledge.

Timeline